There are newer employer reviews for Claire's Stores

 

You put in a lot of work, but a good place to start

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager  in  Springfield, MO
Current Employee - Assistant Manager in Springfield, MO

I have been working at Claire's Stores full-time for more than 3 years

Pros

50% discount on merchandise. Great experience and was a great place to put on your resume. Got to be trendy and have my tattoos and nose piercing.

Cons

They do not give you enough work-task balance time, especially in a high volume store. They want you to be by yourself, check and start shipment, help customers, and pierce customers ears. Not enough pay for what you have to do in management.

Advice to ManagementAdvice

Listen to your Managers!

Recommends
No opinion of CEO

305 Other Employee Reviews for Claire's Stores (View Most Recent)

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  1.  

    Fun atmosphere yet easily burned out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Claire's Stores full-time for more than 5 years

    Pros

    - Tends to be small yet very close & personable work experience in indiv stores
    - Not a hard job unless part of a poorly managed store (which tends to happen a great deal more than it should)
    - Decent benefits
    - Fun atmosphere, very easy to sell the product as long as you are both child-friendly & in keen to fashionable acessories

    Cons

    - Long hours by yourself
    - Company makes it exceptionally hard to create a schedule both good for business & on employees (which you would think they would work on but alas, they have not)
    - Holidays are nuts - Expect "too much" (this will be my 7th year there - it absolutely is too much) from upper management during holiday season
    - Company tends to hire outside of store vs promote within
    - Company does not understand the term "job burn out" or "employee morale" which easily makes workers feel as though they are easily replaceable & the company is just out for profiit
    - Third key management no longer receives any sort of bonus for good sales within the store (unless grandfathered in)

    Advice to ManagementAdvice

    Hire new Human Resource Management employees. The current obviously have no idea how to keep employee morale high enough for what the company demands with the kind of pay that they are willing to dish out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Fun at times but not enough hours/people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Claire's Stores full-time for more than a year

    Pros

    Piercing ears is really fun, I love talking with the customers and really getting to know them, then helping others find jewelry for specific events, special outfits, ect. You have alot of regular customers so you get to know people really fast and having good customers makes your job fun.

    Cons

    Not enough hours in a day to do everything they want done. You are expected to work new planograms, sort shipment (usually 3-9 boxes at a time) help customers, and prevent shoplifting. For me the shoplifting was the worst, if you are alone and having to watch people they tend to notice so I did have people follow me outside of work before because of that. They really push deadlines but dont give enough hours for them. They want you to give great cusstomer service, duh, but it has to be there way, you cant ask a customer if they are looking for something, you pretty much have to demand they tell you something you want to see in the store, and we dont offer you baskets, no, we must force one into your hand or we are not doing our job. Floor is too crowded with merchandise, which makes customers with strollers and those in wheelchairs angry and every time our DM would come in she would make the floor tighter.

    Advice to ManagementAdvice

    Give more hours to your stores, you will notice increase sales and lower shrink especially if you give hours to properly train associates. Reduce the amount of fixtures on floor so people can comfortably move and shop. Dont force them to look at product or take baskets, allow the customer to decide what they want and assist them any way you can.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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