Claire's Stores
2.7 of 5 245 reviews
www.clairestores.com Hoffman Estates, IL 5000+ Employees

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1 person found this helpful  

Lackluster Company

Store Manager (Former Employee)
North Chicago, IL

I worked at Claire's Stores full-time for more than 5 years

ProsEasy sells due to Claire's branding, good ear piercing experience, merchandising the product is fun, customer service opportunities, can get closer with staff due to down time, store discounts are generally around 50%, great benefits, a low amount of work hours, tons of signs to set.

ConsLow pay with extremely low raises, the hiring of extremely young and inexperienced Store Managers and District Managers, lack of integrity with the DM's, upper mgmt. not answering their phones, not straight forward with the planogram sets, emotional regional who acts extremely unprofessional, unorganized DM's, micromanagement to its fullest, stores are super empty on the weekdays so it gets boring,not enough work to do when a set isn't happening, no cameras,hard to take vacations, very political,the Claires low volume and low square footage stores look poor on a resume.

Advice to Senior ManagementPull people into the company with integrity and a decent amount of retail experience. It's not right to have the SM's take the fall for the young and inexperienced DM's who are really still learning the job being that its their first DM position in their life.

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2 people found this helpful  

Good for a while, not someplace you want to retire in

Store Manager (Current Employee)
Danville, CA

I have been working at Claire's Stores full-time for more than 5 years


Pros: Great discount. The focus of the company is to provide a great experience for the customer, and this is something they focus on in their… Cons: The amount stress and overall experience in the store can vary widely depending on your District Manager. The pay is on the low end, and… Advice to Senior Management: Invest more time in your Keyholders, the store depends on them to function. Maybe add another position for part time management with guaranteed amount of… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Pretty enjoyable job, hectic during holiday seasons

Sales Associate (Former Employee)
Augusta, GA

I worked at Claire's Stores part-time for less than a year


Pros: Always something to do, hours are good, slight discount. Cons: Customers mess up the store all day every day and you hace… Yes, I would recommend this company to a friend More

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