There are newer employer reviews for Claire's Stores

1 person found this helpful  

worst experience ever.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager  in  Miami, FL
Current Employee - Assistant Manager in Miami, FL

I have been working at Claire's Stores full-time for more than a year

Pros

- discount??
sorry i have not had the best experience ever. I wouldn't know what else to add.

Cons

-the discount is nice, but then again you always have to be buying stuff.
-there are no breaks, it doesn't matter if you work 8/9/10 hours
-work every weekend.
-people don't last
-there is no real HR, the environment is not the best.
-payroll is non existant
-SM's biggest fighting tool is "ill talk to the dm"

Advice to ManagementAdvice

DMs only interact with the store managers leaving everybody behind. What about when the managers are the problem? :)

Doesn't Recommend
Neutral Outlook
No opinion of CEO

306 Other Employee Reviews for Claire's Stores (View Most Recent)

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  1. 1 person found this helpful  

    Lack of customer service and poor training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Chicago, IL
    Current Employee - Assistant Store Manager in Chicago, IL

    I have been working at Claire's Stores full-time

    Pros

    Discount, rewarding when it comes to customers, friendly staff

    Cons

    Terrible management staff, lack of training for all employees, poor communication, DSM and RSM are useless and do nothing to help you out, doesn't promote from within company, over work employees, high turnover rate, for little pay for all the work you put in, constantly cuts payroll hours which leaves one employee to run the store for 8+ hours without taking a lunch break.

    Advice to ManagementAdvice

    I wish I had more pros to say about this company but unfortunately I don't. This company used to be a fun and exciting place, but over the last couple of years this company has gone down hill. Claires is spending more money on opening new stores than actually spending money on their employees moral. I have seen so many excellent employees leave this company because they are treated so poorly. Most of the management staff are poorly trained and this due to the fact that the company spends so little time on training its employees. Whem I first started out a member of management had to go through 2-4 weeks of training, depending on the position. Now it less than 20 hours of training! This company is setting their employees to fail. On top of being poorly trained as a manager, your expected to run the entire store by yourself for countless hours, most of the time without taking a lunch. The company doesn't care if you need coverage or need a break. All they care about is making sure that they are making money, while over working and under paying you. Dont bother addressing these issues to your DSM. They will not help you out. Don't expect to get promoted for all your hard work that you have done by yourself, because Claires rarely promotes within. I have seen soo many talented individuals that should have been promoted but weren't. Which eventually causes them to leave for better opportunities. This company doesnt care about the overall well being of its employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    overworked understaffed and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Claire's Stores full-time for more than a year

    Pros

    very good insurance - good vacation time

    Cons

    expected to do unreal amount of work with unreal deadlines...work is acceptable load if they give you enough hours to staff your store to complete it but you spend 95% of the time alone unable to take breaks unable to complete deadlines etc.
    In one months time you are expected to do monthly markdowns, change the planogram and signs in the door daily with BIG wall/floor changes every month, sometimes doing one thing and redoing the same thing back to original within one week (all with approximately 3 hours of having two people in the store and 5 by yourself). You are also supposed to print analyze and coach employees on all metrics of the store such as this unbelievable goal of an 18 dollar ADS (average dollar sale) when you have "10 for 10" clearances every day of the week and accepting 20% coupons for total purchase at the Outlet Stores. You are also supposed to unpackage and put out shipment within 24 hours, pierce ears, open locked body jewelry cabinets, insane amount of paperwork and loss prevention when you are alone in the store all the time.

    Advice to ManagementAdvice

    More hours for staff less micromanaging by DSM

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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