There are newer employer reviews for Clarabridge

6 people found this helpful

Broken and Arrogant Management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Clarabridge full-time

Pros

Free Snacks and Drinks
Good Technology and Driven CTO
Good Space in Industry

Cons

As other reviewers have stated the Sales Leadership is a joke. High turnover of all Sales compared to other companies.

Human Capital (HR) is unprofessional. There needs to be more oversight on this team.

Basic support systems are lacking.

Other companies offer more money and less hassle.

Most of the management would not last long in other professional organizations. Do not be fooled by the VP titles. These folks would be first line managers elsewhere.

Advice to ManagementAdvice

As stated in other reviews, time to get more professionals to run Clarabridge.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. 5 people found this helpful

    Not a sales-driven company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Acct Executive
    Former Employee - Senior Acct Executive

    I worked at Clarabridge

    Pros

    Product competitive to market. Development receptive to sales input. Successful in spite of themselves, given limited competition.

    Cons

    100% turnover rate in sales team over past 2 years. Senior sales execs have no idea how to sell strategically. Autocrats and technologists that think product sells itself. No appropriate channels provided to sales team to answer concerns or feedback. H.R. adds no value for this purpose. Initial training not sales-oriented, leaving new hires dependent on engineers. No real sales culture or team building.

    Advice to ManagementAdvice

    Professional sales management needed to grow company.

    Doesn't Recommend
  2. 4 people found this helpful

    Interesting environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Clarabridge

    Pros

    Good product with satisfied customers. Boot camp training provided for all employees that ends with unusual review by management team. Compensation provided is industry standard. CEO is willing to be an evangelist for product, but out of touch with day-to-day management and product issues.

    Cons

    Sales leadership lackluster and uninspiring. Not willing to support remote telecommuters. Too many sales management positions/ layers for small company. Culture does not promote creativity and innovation.

    Advice to ManagementAdvice

    Need professional sales management to take company to next level. Product development lags industry demands and should have more influence over outsources offshore team. Needs more professional HR approach to be relevant in today's workplace. Sales management not dialed in to market reality. Cobbles solution with partner, rather than develops. Needs to develop true SaaS approach.

    Doesn't Recommend
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