Clarabridge

  www.clarabridge.com
Work in HR? Unlock Free Profile

46 Employee Reviews (View Most Recent)

Sort: Rating Date

1 person found this helpful  

It Doesn't Get Much Better!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Simply put, this company is amazing; and the commitment from leadership to both employees and customers is unequaled. I have enjoyed the challenges and rewards since I started and believe there is a ton of opportunity for growth as the CEM Analytics space is maturing.

Cons

Lots of changes over the last 12 months have been tough for some and has resulted in turnover in sales and services. Laggards wash out quickly. Travel can be burdensome, but the company is pretty flexible when it comes to working from home.

Advice to ManagementAdvice

Let some of the dust settle before implementing too many changes in early 2013 and continue to focus on customer satisfaction...it's working and working very well.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Clarabridge

  1. 2 people found this helpful  

    My favorite company to date

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales/Marketing  in  Reston, VA
    Current Employee - Sales/Marketing in Reston, VA

    Pros

    Small company flexibility with ace management team.
    Incredibly friendly, laid back environment.
    100% of the staff is professional and driven.
    Upper management is always there to help you when you need it.
    Fun activities, free snacks, drinks and occasional meals at the office.
    Ability to work with, and learn from, customers from across the Fortune 500

    Cons

    Its a small company, so you need to be willing to take on unexpected challenges.
    A lot of the company travels often, so you don't get to see your coworkers in the office every day.
    The company is growing so there are a lot of changes, but mostly they're for the better.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Very poor sales leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales - Account Executive  in  Reston, VA
    Current Employee - Sales - Account Executive in Reston, VA

    Pros

    Great product - will grow rapidly despite lack of sales strategy
    Some very nice people to work with
    Team environment, most are willing to support you with opportunities
    Start-up culture

    Cons

    Technically sales lead
    Unrealistic technical expectations on sales staff
    Sales management are not from an software or services background
    Boot camp is taken far too seriously
    Parent / child relationships

    Advice to ManagementAdvice

    Replace sales management - Current leaders from recruitment and telco background
    Focus more effort on communicating business value not functions and features
    Greater support to sales required to cover technical elements of the solution

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Clarabridge.

Worked for Clarabridge? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.