There are newer employer reviews for Clarabridge
There are newer employer reviews for Clarabridge

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Helpful (1)

It Doesn't Get Much Better!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at Clarabridge full-time (More than 3 years)

Pros

Simply put, this company is amazing; and the commitment from leadership to both employees and customers is unequaled. I have enjoyed the challenges and rewards since I started and believe there is a ton of opportunity for growth as the CEM Analytics space is maturing.

Cons

Lots of changes over the last 12 months have been tough for some and has resulted in turnover in sales and services. Laggards wash out quickly. Travel can be burdensome, but the company is pretty flexible when it comes to working from home.

Advice to Management

Let some of the dust settle before implementing too many changes in early 2013 and continue to focus on customer satisfaction...it's working and working very well.

Other Employee Reviews for Clarabridge

  1. Helpful (1)

    Great People, Work Culture, and Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Larkspur, CA
    Current Employee - Anonymous Employee in Larkspur, CA
    Recommends
    Positive Outlook

    I have been working at Clarabridge full-time (More than a year)

    Pros

    Genuine friendships formed within the company from founders to my direct supervisor. Company values innovative ideas and personal growth. Very pet- and family-friendly (90% of people are married).

    Cons

    Work situations can be stressful sometime when many huge client implementations happen at the same.

    Advice to Management

    It would be even better if there are more opportunity for job promotion and subsidy for educational program related to work.


  2. Helpful (7)

    Very poor sales leadership

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales - Account Executive in Reston, VA
    Current Employee - Sales - Account Executive in Reston, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great product - will grow rapidly despite lack of sales strategy Some very nice people to work with Team environment, most are willing to support you with opportunities Start-up culture

    Cons

    Technically sales lead Unrealistic technical expectations on sales staff Sales management are not from an software or services background Boot camp is taken far too seriously Parent / child relationships

    Advice to Management

    Replace sales management - Current leaders from recruitment and telco background Focus more effort on communicating business value not functions and features Greater support to sales required to cover technical elements of the solution


There are newer employer reviews for Clarabridge
There are newer employer reviews for Clarabridge

See Most Recent

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