There are newer employer reviews for Clarabridge

5 people found this helpful  

Not a sales-driven company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Acct Executive
Former Employee - Senior Acct Executive

I worked at Clarabridge

Pros

Product competitive to market. Development receptive to sales input. Successful in spite of themselves, given limited competition.

Cons

100% turnover rate in sales team over past 2 years. Senior sales execs have no idea how to sell strategically. Autocrats and technologists that think product sells itself. No appropriate channels provided to sales team to answer concerns or feedback. H.R. adds no value for this purpose. Initial training not sales-oriented, leaving new hires dependent on engineers. No real sales culture or team building.

Advice to ManagementAdvice

Professional sales management needed to grow company.

Doesn't Recommend

31 Other Employee Reviews for Clarabridge (View Most Recent)

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  1. 4 people found this helpful  

    Interesting environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Clarabridge

    Pros

    Good product with satisfied customers. Boot camp training provided for all employees that ends with unusual review by management team. Compensation provided is industry standard. CEO is willing to be an evangelist for product, but out of touch with day-to-day management and product issues.

    Cons

    Sales leadership lackluster and uninspiring. Not willing to support remote telecommuters. Too many sales management positions/ layers for small company. Culture does not promote creativity and innovation.

    Advice to ManagementAdvice

    Need professional sales management to take company to next level. Product development lags industry demands and should have more influence over outsources offshore team. Needs more professional HR approach to be relevant in today's workplace. Sales management not dialed in to market reality. Cobbles solution with partner, rather than develops. Needs to develop true SaaS approach.

    Doesn't Recommend
  2. 1 person found this helpful  

    Making a difference in the everyday lives of real people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Clarabridge full-time (more than an year)

    Pros

    Clarabridge offers a fast paced environment, great team founded on helping each other, with motivating leadership and class A customers. Everyone from the board on down gets the vision and believes we can make a difference

    Cons

    None, really, we've got it all goin' on.

    Recommends
    Positive Outlook
    Approves of CEO
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