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No respect, loss of dignity, horrible, a place you leave your soul at the door.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Assistant in Dublin, Dublin (Ireland)
Current Employee - Sales Assistant in Dublin, Dublin (Ireland)

I have been working at Clarks

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Sales Assistants and stockroom people are lovely to work with. Made some great friends.

Cons

All staff bullied except friends of management. Management talks to staff like children, insults staff,treated as servants to management

Advice to Management

investigate management in stores, let employees give an anonymous review in order to improve work environment and management.Grafton Street.

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  1. Helpful (1)

    Friendly, fun, and rewarding to work with good people and serve customers well.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Clarks

    Recommends
    Recommends

    Pros

    -competitive sales environment, but with respect among employees; "sharking" is discouraged and people who overstep co-workers to make sales don't generally last -large selection of very good quality/comfortable shoes for men and women -enough current styles to draw young and trend-savvy customers -old-fashioned fitting/measuring methods are taught and used as a rule, often leading new customers to find the best fitting shoes they've ever had; leads many to become loyal customers -great benefits for full-time employees; excellent 401k plan available to all employees

    Cons

    -sometimes the balance of style and comfort leans too far toward comfort; many customers willing to spend top dollar don't buy, or buy less expensive items, because some of the higher quality/price lines are thin on attractive styles -part-time is straight commission, which is 6% on shoes and 8% on accessories; you have to sell your butt off to make a decent check as a part-timer -sale events can get crazy; depending on the location the floor can get so crowded with shoes and people that you can't move around, shoes get misplaced in the stockroom resulting in lost potential sales

    Advice to Management

    Find a way to pay 10% commission on everything, You'll retain a more competent, more loyal, and more satisfied part-time sales staff. Offer every employee access to more detailed information/specs on shoes and products. Often times customers (especially men) with good money to spend are turned off and don't buy because they know more about shoes than our sales people do. Store management has access to this information, but with all of their duties it can be difficult to become the middleman for questions pertaining to shoe construction, materials, quality, benefits, etc. Give sales associates the chance to better meet the needs of our customers, by providing them with the ability to obtain a more thorough knowledge of our products. Thin out the lower end of the Bostonian line. Many of those shoes are an embarrassment to our company. Keep a limited selection of lower end products, but don't sacrifice quality for volume.


  2. Brilliant

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Neath, Wales (UK)
    Former Employee - Sales Assistant in Neath, Wales (UK)

    I worked at Clarks

    Recommends
    Recommends

    Pros

    Good pay, great people to work with, great respect shown and brilliant bonuses.

    Cons

    Really can't think of any apart from the lack of growth available.

    Advice to Management

    Offer graduates such as myself advancement working in a company we love.


There are newer employer reviews for Clarks
There are newer employer reviews for Clarks

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