Clearlink

www.clearlink.com
There are newer employer reviews for Clearlink

 

Great Stepping Stone

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Clearlink full-time

Pros

I love the People, Culture, and the autonomy to perform your job. There aren't many places that you want to spend time on the weekends with your co-workers.

Cons

Communication from top down seems be on the decline. There are multiple agendas across departments that causes some confusion.

Advice to ManagementAdvice

Promote growth from within to senior management positions. It appears there are several proven leaders overlooked for positions filled with outside talent.

Approves of CEO

100 Other Employee Reviews for Clearlink (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    I understand why the turnover is so high here, its not because the job is hard, its because of the disorganized company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Clearlink full-time (less than a year)

    Pros

    It is a decently relaxed environment, and the weekly pay isnt too bad either

    Cons

    no opportunity for promotions, the coaches and higher ups can be very clique-y, and the commission structure/attendance policy are constantly changing in a very very bad way. the growing company is extremely fickle, much to the frustration of employees that stay here longer than a few months. there is also little done by "coaches" to help you improve your sales tactics or to even accurately keep track of your numbers.

    Advice to ManagementAdvice

    some stability would be very welcome. Im all for changes but when it vascilates between total freedom and great incentives all the way to choking the pay structure and having a very strict attendance policy it gets very old very fast. also the lack of organization and proper training is nothing more than abysmal.

    Doesn't Recommend
  2.  

    Inside Sales Rep. - Good place to gain sales experience, but tactics can be very manipulative in certain departments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Verizon/Frontier (TelCo) Sales Representative in Salt Lake City, UT
    Former Employee - Verizon/Frontier (TelCo) Sales Representative in Salt Lake City, UT

    I worked at Clearlink full-time (less than a year)

    Pros

    You learn how to set up the sales process in order to be more persuasive. Fun/young people, super laid back call floor, music, applause for big sales, etc.

    Cons

    As stated above, the way they prefer you to handle customers in certain departments is being deceiving. This was my first sales job so maybe this is just a part of sales, but I was ordered to deflect customers questions etc. a ton. Having to be dishonest is the reason I left. One example is using a promotion on signing up today to get a free tablet, but not mentioning its only free if you sign up for a 2 year data plan contract. Make sure the department you get into supports good morals if that is important to you, or don't waste your time.

    Advice to ManagementAdvice

    Sit down with new hires to really go over calls etc. Much of the training period on the phones felt like it was just up to you to learn how to handle certain calls etc. Make sure the sales reps getting hired don't have problems "deflecting" and using manipulative techniques if that will be expected of them.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Clearlink

Work at Clearlink? Share Your Experiences

Clearlink

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.