Clearwire

  www.clearwire.com
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207 Employee Reviews (View Most Recent)

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Outstanding until the company decided to outsource their customer care and close the call center I worked at.

Universal Resolutions Specialist (Former Employee) Milton, FL

ProsClearwire had a very relaxed work environment the management was awesome and the company as a whole treated everyone like adults, there was absolutely no micro-managing .

ConsSince it is after Clearwire decided to outsource their customer support and lay off about 1500 people in the process I can't think of anything that I wouldn't consider a con at this point.

Advice to Senior ManagementYes, I would like to let them know how horrible the reps are that replaced us. I could understand if the only problem was that they were new to the job but they are rude and the reps that were laid off were so much more customer conscience then the outsourced reps. I hope the company goes Bankrupt!!

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great until June 2011

    Universal Resolutions Specialist (Former Employee) Milton, FL

    I worked at Clearwire


    Pros: Prior to June 2011 It was a fantastic place to… Cons: Communication between Senior management and employees was abyssmal! Advice to Senior Management: Bring back jobs to the United States! When you off-shored ALL universal care and universal resolution calls you left customers totally frustrated. … No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good learning experience

    Anonymous Employee (Former Employee) Atlanta, GA

    I worked at Clearwire


    Pros: Best reason to work at Clearwire is the benefits Cons: Bad communication, bad leadership, no promotional opportunities Advice to Senior Management: Hire better managers No, I would not recommend this company to a friend More
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