Clearwire

www.clearwire.com
There are newer employer reviews for Clearwire

 

Outstanding until the company decided to outsource their customer care and close the call center I worked at.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Universal Resolutions Specialist in Milton, FL
Former Employee - Universal Resolutions Specialist in Milton, FL

I worked at Clearwire

Pros

Clearwire had a very relaxed work environment the management was awesome and the company as a whole treated everyone like adults, there was absolutely no micro-managing .

Cons

Since it is after Clearwire decided to outsource their customer support and lay off about 1500 people in the process I can't think of anything that I wouldn't consider a con at this point.

Advice to ManagementAdvice

Yes, I would like to let them know how horrible the reps are that replaced us. I could understand if the only problem was that they were new to the job but they are rude and the reps that were laid off were so much more customer conscience then the outsourced reps. I hope the company goes Bankrupt!!

Doesn't Recommend
Disapproves of CEO

219 Other Employee Reviews for Clearwire (View Most Recent)

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  1.  

    Great until June 2011

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Universal Resolutions Specialist in Milton, FL
    Former Employee - Universal Resolutions Specialist in Milton, FL

    I worked at Clearwire

    Pros

    Prior to June 2011 It was a fantastic place to work

    Cons

    Communication between Senior management and employees was abyssmal!

    Advice to ManagementAdvice

    Bring back jobs to the United States! When you off-shored ALL universal care and universal resolution calls you left customers totally frustrated. Manage your assets better. Be forthright and TELL THE TRUTH. Don't screw communities like Las Vegas and Milton with your lies and half-truths.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Clearwire

    Pros

    Best reason to work at Clearwire is the benefits

    Cons

    Bad communication, bad leadership, no promotional opportunities

    Advice to ManagementAdvice

    Hire better managers

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Clearwire

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