There are newer employer reviews for Clearwire
There are newer employer reviews for Clearwire

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Sales

Current Employee - Retail Sales Representative in Seattle, WA
Current Employee - Retail Sales Representative in Seattle, WA

I have been working at Clearwire full-time (More than a year)

Pros

Great product, has lots of potential. Very easy to sell. Marketing team does great job.

Cons

Sales team is not treated as a corporate or inside the company. Sales positions are outsourced making you feel not as invested. Customer service is terrible after outsourcing call center and company binds sales reps from helping customers face to face by taking away simple internal tools or access to customer info.

Advice to Management

Please give priority to you customer facing part of the business - sales associates.

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  1. Helpful (1)

    Started out great but eventually declined to be like every other call center job out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Management Team in Milton, FL
    Current Employee - Case Management Team in Milton, FL

    I have been working at Clearwire full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Started out great. Great environment, attitude, and willingness to do whatever it took to help the customer.

    Cons

    Started taking technicians who had less qualifications and technical ability. Shipped off support overseas which made life even harder for American techs and customers. The (company) attitude of doing whatever it took to please the customer started to decline by the time I left and employee appreciation declined.

    Advice to Management

    Don't hire friends to manage the place. Almost every manager at one time at that particular call center were friends before they were hired. Didn't make for a good environment for the rest of the employees.

  2. Helpful (2)

    Clearwire sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support EVO in Milton, FL
    Current Employee - Tech Support EVO in Milton, FL

    I have been working at Clearwire full-time (More than a year)

    Negative Outlook
    Negative Outlook

    Pros

    good money and benefits, some good people work there

    Cons

    job security, the company will find an excuse to fire you before laying others off to avoid paying a severance package.

    Advice to Management

    most managers are good, top company officials need to learn how to make a profitable business model instead of relying on borrowing money from other companies in order to appear profitable to investors.

There are newer employer reviews for Clearwire
There are newer employer reviews for Clearwire

See Most Recent

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