There are newer employer reviews for Clearwire

Helpful (1)

Horrible

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Financial Analyst in Bellevue, WA
Current Employee - Financial Analyst in Bellevue, WA

I have been working at Clearwire full-time (less than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The medical, dental, paid vacation & sick leave are the only good things this company has to offer

Cons

Hostile work environment, lack of training. Overworked, stressfull, no support from management, no communication. If you are thinking about working here RUN.

Advice to Management

Treat your employees as Human Beings

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  1. Sales

    Current Employee - Retail Sales Representative in Seattle, WA
    Current Employee - Retail Sales Representative in Seattle, WA

    I have been working at Clearwire full-time (more than a year)

    Pros

    Great product, has lots of potential. Very easy to sell. Marketing team does great job.

    Cons

    Sales team is not treated as a corporate or inside the company. Sales positions are outsourced making you feel not as invested. Customer service is terrible after outsourcing call center and company binds sales reps from helping customers face to face by taking away simple internal tools or access to customer info.

    Advice to Management

    Please give priority to you customer facing part of the business - sales associates.

  2. Helpful (1)

    Started out great but eventually declined to be like every other call center job out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Management Team in Milton, FL
    Current Employee - Case Management Team in Milton, FL

    I have been working at Clearwire full-time (more than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Started out great. Great environment, attitude, and willingness to do whatever it took to help the customer.

    Cons

    Started taking technicians who had less qualifications and technical ability. Shipped off support overseas which made life even harder for American techs and customers. The (company) attitude of doing whatever it took to please the customer started to decline by the time I left and employee appreciation declined.

    Advice to Management

    Don't hire friends to manage the place. Almost every manager at one time at that particular call center were friends before they were hired. Didn't make for a good environment for the rest of the employees.

There are newer employer reviews for Clearwire

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