Cloud 10 Corporation

  www.cloud10corp.com
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23 Employee Reviews (View Most Recent)

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It was OK

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Technical Service Representative
Current Employee - Technical Service Representative

Pros

Working from home is the best pro since the pay is so-so

Cons

Somewhat boring after awhile just like all call centers and pay starts at $8 so the only real perk is being at home.

Advice to ManagementAdvice

Be more acceptable on peoples computers. Your computer has to be perfect almost to pass the test.

Approves of CEO

Other reviews for Cloud 10 Corporation

  1.  

    They are open to new ideas and are a growing company that offers many opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There is the flexibility within the company to move from one area to another if interested and if you show an aptitude for that specific area. With the amount of changes that happen with growth, a position may even be created that fits your talents.

    If you are interested in working from home, this company provides several programs to train for as a customer service agent.

    Cons

    This company has grown so fast that it sometimes gets ahead of itself and has to stumble through until it catches up with itself. "Fake it until you make it." Even though they always seem to pull it out of the fire, it is sometimes a very rocky road for employees until the dust finally settles.

    Advice to ManagementAdvice

    I think that the Management should put forth extra effort into rewarding its employees that hang in there through all the changes and do an outstanding job at the same time.

    Recommends
    Approves of CEO
  2.  

    Cloud 10 Corporation ever changing policies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Anyone can work in the comfort, care and peace within their own home. This Work At Home opportunity is not a scam; it is legitimate! Plus there is extensive training that goes into each opportunity that is offered to any Work at Home Agent that becomes qualified to work. Excellent option for Moms, 2nd job seekers as well as stepping stone to help improve lifestyle with extra income.

    Cons

    Quality Control Mgt. should undergo extensive improvement. Quality Control environment has never been fairly established let alone executed properly to ensure client's customer service needs are being outsourced to the proper agents within the USA that have the proper training. Quality Control Mgrs should at least have 2 years worth of Agent Calls experience BEFORE taking on the authority to grade quality performance of Agents that are selected for their team. Due to the poor execution with this issue high turnover rate of agents and clients.

    Advice to ManagementAdvice

    Eliminate Mgt vs Agent mentality. Everyone should be apart of a Team that has a specific intention built within the mindset of every contributor to get the best results. If not, it looks, feels and acts like a dictatorship working from home with an imaginary dictator.

    No opinion of CEO
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