There are newer employer reviews for Co-operative Group

 

its Challenging

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Co-operative Group

Pros

You are part of it or co-owner

Cons

Low income, the board of directors who directs the management their priority is for their personal interest.

Advice to ManagementAdvice

consider the employees salary

80 Other Employee Reviews for Co-operative Group (View Most Recent)

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  1. 1 person found this helpful  

    Bad times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant  in  Leeds, England (UK)
    Former Employee - Customer Service Assistant in Leeds, England (UK)

    I worked at Co-operative Group part-time for more than 3 years

    Pros

    Good honest people at the bottom.

    Cons

    Tyrannical dictatorship from management at all levels.
    Only motivation is fear of making a mistake.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    MBA friends, good membership card and local customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Assistant  in  Northampton, England (UK)
    Current Employee - Customer Service Assistant in Northampton, England (UK)

    I have been working at Co-operative Group part-time for more than 3 years

    Pros

    We were close to each other witth my colleagues and regular customers. It meant a good network and the people I met given me ambitions. I had a lot of Indian MBA graduates working with me, and it was great to know them, we went out a few times, and I named our story "Wild Young Hearts". The staff member discount was also great, though the Coop is not too cheap to shop in even with the 10% off. The experience I got in shopkeeping and service was really high value.

    Cons

    Many times the managers are less qualified than the employees. This can create disputes. Also, gossips and badwill is a general feature of such a closed community of workers. I had a fight with a supervisor once, and with two really stupid cusomers. I don't agree that the customer is always right, though this is a principle of service. How could they be righter than me? Do they serve the interest of the shop or of themselves. Some of them like to steal and cheat!

    Advice to ManagementAdvice

    Give more power to the employees over the customers. Make sure that the more qualified someone is, the more likely they are to be in a high position!

    Recommends
    Neutral Outlook
    Approves of CEO
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