Coach

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466 Employee Reviews (View Most Recent)

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3 people found this helpful  

Fun, but you need to drink the Kool-Aid."

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Minneapolis, MN
Current Employee - Sales Associate in Minneapolis, MN

Pros

Managers and assistant managers are very friendly and fun. They encourage sales but in a positive yet persuasive way. The 50% off discount is a bonus. Store team receives monthly bonus if the store (not individual) reaches their sales goal (however, I think it is like an equivalent of an extra $1/hr). Easy sales to husbands without a clue and need a gift for the wife or on the side girlfriend.

Cons

Major con-they make you spend about $200-$250 on the "uniform/dress code" before you even start. You have to wear specific brands (I believe that Coach is an owner in the brands) and colors. I especially like an update from corporate that indicated that associates now had to wear the new Coach footwear but at a 50% discount. The boots/shoes are majorly expensive and required. Do not get a job here if you need extra money because 1) you have to buy new clothes before you start, and 2) the management repeatedly "suggests" that you buy a new purse/item every week with your paycheck. It is really hard to keep the money you earn and not spend it on the items. Not so much a con but a "you should know"...they pat you down and check your coat/purse after every shift. I don't steal, but it is pretty demeaning to have someone pat you down before you can leave. Also, the store makes you keep tabs on your customer spending trends and call them often to return and buy more product. On slow days the manager will hand you a list of customers phone numbers to call and remind them to come back in a spend their money. Some customers are snobby, but that is what comes with the product. Every day you will constantly hear what your personal sales goal is, where you are at...Managers will repeat it every breathe and encourage you to upsell. If you meet your goal, they create a new goal and push.

Advice to ManagementAdvice

I get that you want a uniform look for associates, but really you want your associates to buy your clothing products. I don't think that is fair and the company should provide the "dress code" items to the employee for free. It is evident that you are forcing employees to buy more of your products (spending more of a barely minimum wage back to the company). 50% is a great start for product discount but the purse are outrageously high. It would take a whole paycheck to buy the purse.

Recommends
Positive Outlook
No opinion of CEO

Other reviews for Coach

  1. 1 person found this helpful  

    Stay away....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    Pros

    attractive work environment to be in on a regular basis, predictable inventory, structured days with the same activities going on predictably during opening, business hours and closing

    Cons

    high school mentality, poor management skills, immature behavior by management who seem troubled, "mean" spiritedness is allowed and actually encouraged, not a pleasant place to want to spend time in, wonder if upper management are aware of troubling store ethics.

    Advice to ManagementAdvice

    Get trained. Poor interpersonal skills and lackluster management, poor modeling can only take you so far....it impacts the store.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    COACH a "New York" company but every item made in CHINA as stamped on every tag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager  in  New York, NY
    Former Employee - IT Manager in New York, NY

    Pros

    Good pay, small circles of good people, have 4B in the nest egg

    Cons

    -IT is simply deplorable
    -IT Mgmt afraid to make decision allows Marketing to control everything
    -IT loves contractors so, be mindful if going in as a FT Employee
    -IT far behind most retail organizations
    -Stop with the this is the COACH way garbage. Its a job not a religion.

    Advice to ManagementAdvice

    Stop misleading people who join the orginization who add value and truly make a difference
    Need to remove some of the IT Mgmt that have Napoleon complex

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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