3.5 of 5 443 reviews New York, NY 5000+ Employees

443 Employee Reviews (View Most Recent)

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Very attentive, supportive organization.

Sales Associate (Current Employee)
Fairfax, VA

ProsSales environment without extreme pressure
Staff passionate about the product
Many corporate incentives rewarding exemplary service

ConsConstantly shifting the focus for sales associates. One month its clientelling, the next month thats out the window and its metrics.

Advice to Senior ManagementBy switching the focus of sales associates almost monthly diminishes the ability to maximize sales. If store/district management was encouraged to build upon each metric rather casting one aside to replace with another, I believe associates can be more successful. For example, when emailing clients was a priority, I personally took advantage and established great relationships. Now the focus on metrics has eliminated my drive/ability to spend time reaching out to maintain those relationships which would in turn improve my individual metrics.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    great energy

    Sales Associate (Current Employee)
    Washington, DC

    I have been working at Coach part-time for less than a year

    Pros: Very nice leadership, welcoming coworkers, very positive working environment Cons: I really cannot think of any cons so far working… Advice to Senior Management: keep up the good work, everything is great the way… Yes, I would recommend this company to a friend More
    • Disapproves of CEO

    4 people found this helpful  

    Terrible culture

    Senior Manager (Former Employee)
    New York, NY

    I worked at Coach full-time for more than a year

    Pros: Discounts, pay not bad, summer Fridays, sample sales, vacation time… Cons: Culture is terrible. No one is happy to be there. Long hours, not appreciated, everyone blames others when there are issues or if things go… Advice to Senior Management: Try to change the culture. Start by not letting the… No, I would not recommend this company to a friend More
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