88 Employee Reviews (View Most Recent)

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It's good for what it is.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Regional Account Manager  in  Sterling, VA
Former Employee - Regional Account Manager in Sterling, VA

I worked at Cogent Communications

Pros

- Relaxed dress code
- Unlimited soda, coffee, juice, tea, etc.
- Can be left to work to yourself

Cons

- Company philosophy hold that anything that doesn't have a 100% ROI, isn't worth investing in, so that means you are given the cheapest:

* Equipment
* Benefits
* Access to HR
* Delay in commission payments

- At the end of the month you are expected to stay late, which is normal for sales, but they more or less lock you in the building, feed you, and never tell you what time you're leaving. Sometimes you are there for an extra 3+ hours even if you have nothing else left to close.

Advice to ManagementAdvice

Invest in your Sales Reps. Invest in *some* cosmetic and office upgrades, even if it isn't a profitable venture. Working in a warehouse with equipment from the 1980's is no good.

Doesn't Recommend
No opinion of CEO

Other Reviews for Cogent Communications

  1.  

    Good place to start your career.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Herndon, VA
    Current Employee - Anonymous Employee in Herndon, VA

    I have been working at Cogent Communications

    Pros

    Good product, price points, small enough where they can make quick decisions and changes.

    Cons

    Again almost too quick to make decisions, change the products/pay plans on the reps almost every few months. Not sure of who will be there at the beginning of each month, as there will be terminations every 1st of the month without fail. Lots of favoritism, similar to a high school and who your "friends" with.

    Advice to ManagementAdvice

    Restructure some of the management team, where they were promoted due to growth, not performance or who they know not what they did.

    Doesn't Recommend
    No opinion of CEO
  2.  

    My experience was very bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - RAM  in  New York, NY
    Former Employee - RAM in New York, NY

    I worked at Cogent Communications

    Pros

    They pay a relatively high base salary.

    Cons

    Extreme micromanagement. Abusive and unprofessional sales management. The business model was completely unworkable. All sales people were fighting each other for sales in the same lit buildings. The sales force was constantly being threatened with being fired by the managers. Anyone who complained about all the abuse to HR was labeled a "disgruntled employee" and fired immediately. They use a software system called Seibel to track every phone call and e-mail you send out. People were constantly leaving because of all the micromanagement and abuse. There was a 150% turnover rate! About 50% quit and the other 50% were fired. No one stays there longer than 6 months. The high salary is only used to lure you into the company. You won';t last there a year to collect it. The company was too cheap to pay for electronic access control on the doors. One employee who was fired came back drunk and got into a brawl in the middle of the office with six other employees and managers. This company has developed such a reputation for bad management that managers at Cogent can't get management jobs with other telecom companies. This company could best be described as having a dysfunctional "psycotic company culture". Stay away from this company, everyone i know who worked for Cogent has such a low opinion of this company that they don't want to put it on their resume.

    Advice to ManagementAdvice

    Leave before its too late.

    Doesn't Recommend
    Disapproves of CEO
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