There are newer employer reviews for Cogent Communications

 

Cogent is a call center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Regional Account Manager in Washington, DC
Former Employee - Regional Account Manager in Washington, DC

I worked at Cogent Communications full-time (less than an year)

Pros

Decent pay out of college, the way you are ramped up to your quota serves as a signing bonus which is nice

Cons

You are selling the internet making 60-80 cold calls a day. They monitor your talk time, call numbers, and the micromanaging is out of control.

Advice to ManagementAdvice

Allow more freedom in the workplace as far as working from home and flexible hours. The most important thing should be people's numbers and you shouldn't care how they get them

Doesn't Recommend
Neutral Outlook
No opinion of CEO

92 Other Employee Reviews for Cogent Communications (View Most Recent)

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  1.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Regional Account Manager in Minneapolis, MN
    Current Employee - Regional Account Manager in Minneapolis, MN

    I have been working at Cogent Communications

    Pros

    It has a Good base, an awesome commission structure, and the manager is extremely supportive and understands how to keep a work life balance for his employees

    Cons

    Can't say that I have a whole lot of negative things to say about working here, others than having to sit at a desk for the majority of the day

    Advice to ManagementAdvice

    Keep up the good work, all I know is that everyone in our office is extremely happy each and every day

    Recommends
    Approves of CEO
  2.  

    My experience was very bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - RAM in New York, NY
    Former Employee - RAM in New York, NY

    I worked at Cogent Communications

    Pros

    They pay a relatively high base salary.

    Cons

    Extreme micromanagement. Abusive and unprofessional sales management. The business model was completely unworkable. All sales people were fighting each other for sales in the same lit buildings. The sales force was constantly being threatened with being fired by the managers. Anyone who complained about all the abuse to HR was labeled a "disgruntled employee" and fired immediately. They use a software system called Seibel to track every phone call and e-mail you send out. People were constantly leaving because of all the micromanagement and abuse. There was a 150% turnover rate! About 50% quit and the other 50% were fired. No one stays there longer than 6 months. The high salary is only used to lure you into the company. You won';t last there a year to collect it. The company was too cheap to pay for electronic access control on the doors. One employee who was fired came back drunk and got into a brawl in the middle of the office with six other employees and managers. This company has developed such a reputation for bad management that managers at Cogent can't get management jobs with other telecom companies. This company could best be described as having a dysfunctional "psycotic company culture". Stay away from this company, everyone i know who worked for Cogent has such a low opinion of this company that they don't want to put it on their resume.

    Advice to ManagementAdvice

    Leave before its too late.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Cogent Communications

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