There are newer employer reviews for Coinmach
There are newer employer reviews for Coinmach

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Overall it is a good job with benefits.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Collections/Processing Manager
Current Employee - Collections/Processing Manager

I have been working at Coinmach

Doesn't Recommend
Doesn't Recommend

Pros

job security, there is always plenty of work to be done. most employees are long term and you develop good working relationships

Cons

There is a tremendous workload expected of all employees. There is very little room for advancement and employee cutbacks are continuous.

Advice to Management

Customer service and satisfaction should be the first priority in any service oriented company. Employee cut backs only damage quality of service.

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  1. Executive Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coinmach

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice Management. I worked there for 9 years and grew tremendously. Management recognized my hard work and awarded me both verbally and financially along the way. I received two promotions and grew tremendously financially. Hats off to CEO and CFO.

    Cons

    Attire. This is not a company that warrants wearing "professional attire". Employees should be able to dress casual. I'm sure staff would work harder if they were dressed more comfortbly.

    Advice to Management

    Continue to advance your hard working' loyal and dedicated employees.

  2. Grear first 3 years. Then Corporate destruction to branches...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician in Elkridge, MD
    Former Employee - Service Technician in Elkridge, MD

    I worked at Coinmach full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Manager, who was let go after 37 dedicated years, company vehicle, health and vacation benefits, until Obamacare took over at least, and some great fellow techs...

    Cons

    By the end of 2014? EVERYTHING!!!
    As mentioned, Health Insurance took a nose dive.
    Corporate spent more time investing in buying every company they could get their hands on and left employees hanging with tiny insulting annual raises of maybe 25 centso while the cost of living skyrockets. Also, the company spends countless money on salaries of useless security crews that spend their whole day driving around in more company vehicles nationwide trying to set up employees to be fired by placing a handful of quarters inside a machine and creating a service call and going back to check and see the the whole damn 3 or 4 dollars in quarters was still there??? What an incredible waste of payroll dollars that easily cost more than the few bucks in quarters they purposely stash to entrap their technicians. I have seen the most knowledgeable technicians fired because of discrepancies over quarters. There's no proof at all that a tech takes money, they just fire them for the discrepancy of the quarters being where they claim they left them. Although they have NO proof that they placed them there to begin with.
    The merger with MacGray has also proved to be crippling to this company, at least in the Elkridge MD district... employees are job hunting to get out in droves...
    Also numerous techs were ALWAYS denied job promotions clearly because managers were not willing to give up their trained techs so career oppurtunities were non exsist... save yourself from a stressful experience.

    Advice to Management

    Local level advice:
    There is none... all local managers are so overwhelmed and stressed beyond capacity due to corporates idiocy there's just nothing that can be fixed with out breaking up territories and adding more managers for each area to tend to the customers and select number of techs to improve overall business and employee moral.
    Corporate level: Just know this GREED will be your downfall. And for some reason the CEO, Bob Doyle, sends weekly emails nationwide thinking that these stressed out techs actually care about his dog Molly... He is so out of touch with the working employee it's pathetic.
    Save millions by demolishing the Rediculous Security Division. Never worked as a tech before where people were paid to set us up. If someone wasn't accused and terminated periodically, it would look like they weren't doing their job, so sometimes they would set people up for their own benefit. Ex employees have won legal cases against this company for this reason.

There are newer employer reviews for Coinmach
There are newer employer reviews for Coinmach

See Most Recent

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