There are newer employer reviews for Coinstar
There are newer employer reviews for Coinstar

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Helpful (4)

Too much drama

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Management in Bellevue, WA
Former Employee - Management in Bellevue, WA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Coinstar full-time (Less than a year)

Pros

The pay is very good compared to the work

Cons

The company has no solid direction. There are teams of 12 people with 4 to 5 managers. Very HR top heavy. There were at least 3 HR reps for my department of less than 15 people. No career advancement. Management and HR talked nonstop about how employees needed a clear career path but when anyone tried to establish a way to make it happen they were shot down in endless meetings. To many egos to get anything done. People will completely kill projects simply because they didn't think of it. There is way too much political drama. No one wants to take accountability for decisions and employees pay the price.

Advice to Management

Lead your teams. Management tends to step back and be too hands off. There is very little direction and management is often invisible unless something is wrong and then it's just a big exercise in C.Y.A.

Other Employee Reviews for Coinstar

  1. Helpful (1)

    Non Collaborative Team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Team C Developer in Bellevue, WA
    Former Contractor - Team C Developer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coinstar as a contractor (Less than a year)

    Pros

    Good Environment of resources like computer equipment and food

    Cons

    Non collaborative nature of the team Asking questions discouraged Difficult one solution for a problem mentality Hard to understand communication style with poor english

    Advice to Management

    Have people dedicated to help new employees ramp up and provide incentives to ensure that they do Work with poor communicators in the company to teach them to speak more clearly


  2. Helpful (3)

    Underpaid, expectations unclear, policies a joke and career advancement slim

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coinstar Customer Service in Kennewick, WA
    Current Employee - Coinstar Customer Service in Kennewick, WA
    Doesn't Recommend

    Pros

    The relaxed atmosphere, central location in town, free pop

    Cons

    easy to be fired due to poor communication, time off requests must be made two weeks in advance, working on all holidays, including Christmas

    Advice to Management

    Increase pay, min wage is almost $10. Expand site, allow for advancement, and for gosh sakes set clear expecations!


There are newer employer reviews for Coinstar
There are newer employer reviews for Coinstar

See Most Recent

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