Cold Stone Creamery
3.2 of 5 206 reviews
www.coldstonecreamery.com Scottsdale, AZ 50 to 149 Employees

206 Employee Reviews (View Most Recent)

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Great place for me to start my working life, learned lots of effective tools for success, but little room for growth.

Store Manager (Current Employee)

I have been working at Cold Stone Creamery

ProsGreat atmosphere, great people, flexible hours, fun, fantastic product, encouraging and rewarding management, great place to learn valuable lessons in customer service, food, and life in general.

Consrequired to work nights, weekends, and holidays as normal in retail. low ceiling for pay and growth opportunities, poor system in place for keeping a consistent employee behavior (i.e. little consequences for tardiness, breaking of dress code, performance issues, etc.)

Advice to Senior ManagementRegional directors need to be more thorough in their quarterly store reviews, there needs to be a standard system for employee reviews and how to handle unsatisfactory employees. also, there needs to be a way for voices to be heard regarding product ideas, marketing strategies, etc. even from crew members

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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painless summer job

Cashier/Food Service Worker (Former Employee)

I worked at Cold Stone Creamery


Pros: At the location I worked at, after the owners left the managers would let us take home unlimited… Cons: Working late Saturday night shifts and then early Sunday shifts. Working every… Advice to Senior Management: Don't hire so many people that you can barely give everyone a few hours… More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

An alright summer job but owner was very forgetful

Team Member (Former Employee)

I worked at Cold Stone Creamery


Pros: -Environment seemed fairly positive -Managers were around same age or younger… Cons: -Owner would constantly forget requests for time off. -During busy times,… Advice to Senior Management: I realize that the franchise owner was involved in many career ventures but to request time off a month in advance and then forget every… More

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