Coldwater Creek

  www.coldwatercreek.com
  www.coldwatercreek.com
There are newer employer reviews for Coldwater Creek

3 people found this helpful  

They expect too much of their employees/managers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Manager in Columbus, OH
Former Employee - Assistant Manager in Columbus, OH

I worked at Coldwater Creek full-time (more than 5 years)

Pros

Pay is good. My coworkers are nice. They finally took away double discounts.

Cons

We are expected to do too much work. We are rated on customer surveys, rewards cards, personal shopper appointments, emails and credit cards, among other things. The merchandise has gotten too expensive, even with our 40% discount. We don't get raises. Performance reviews don't really matter (just going through the motions).

Advice to ManagementAdvice

Please have a return policy. You would make more money by not letting people return old, worn clothes without any receipt. You need to be more in touch with what is going on in the stores. You spend too much labor on the visual aspects of the store. Yes, the stores look amazing, but people want better prices/quality on the clothing.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

321 Other Employee Reviews for Coldwater Creek (View Most Recent)

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  1. 2 people found this helpful  

    we need a deadline for returns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Sales Manager in Johnson City, TN
    Current Employee - Second Assistant Sales Manager in Johnson City, TN

    I have been working at Coldwater Creek full-time (more than 3 years)

    Pros

    very nice coworkers. enjoy atmosphere

    Cons

    day to day grind. too many policy changes,as far as discounts. the new no double dipping is rough. we are on the end of cutomers in our faces.

    Advice to ManagementAdvice

    get consistant on discounts. set a deadline for returns. for goodness sakes. no other company takes clothes back after worn, and have used for 5 years plus. lets get updated in that area. would save co. millions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Coldwater Creek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Hudson, OH
    Former Employee - Assistant Store Manager in Hudson, OH

    I worked at Coldwater Creek full-time (more than an year)

    Pros

    Salary plus bonus. The benefits were great and a great value.

    Cons

    Very unstable company. Company has had wage freezes, taken bonuses away, no contribution to 401K. Have cut the number of employees on the management team. Lots of turnover. Not clear what the Coldwater Creek Brand represents? Who is their customer? I don't think they know....

    Advice to ManagementAdvice

    Be careful - stocks are valued under $1.00. Not a stable company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Coldwater Creek

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