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Helpful (3)

They expect too much of their employees/managers.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Manager in Columbus, OH
Former Employee - Assistant Manager in Columbus, OH

I worked at Coldwater Creek full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Pay is good. My coworkers are nice. They finally took away double discounts.

Cons

We are expected to do too much work. We are rated on customer surveys, rewards cards, personal shopper appointments, emails and credit cards, among other things. The merchandise has gotten too expensive, even with our 40% discount. We don't get raises. Performance reviews don't really matter (just going through the motions).

Advice to Management

Please have a return policy. You would make more money by not letting people return old, worn clothes without any receipt. You need to be more in touch with what is going on in the stores. You spend too much labor on the visual aspects of the store. Yes, the stores look amazing, but people want better prices/quality on the clothing.

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  1. Great co-workers

    Current Employee - Part Time Sales Associate in North Wales, PA
    Current Employee - Part Time Sales Associate in North Wales, PA

    I have been working at Coldwater Creek part-time (Less than a year)

    Pros

    The co-workers are great to work with. It is a very relaxed and friendly place to work. The manager is great and really friendly.

    Cons

    There aren't many downsides. I think it would depend on what specific branch you work at, and who the manager is, but this is a great part-time and/or seasonal opportunity.


  2. Frustrating end to see happening

    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Coldwater Creek full-time (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    The employees with tenure in the stores are extremely loyal to the brand

    Cons

    Disconnected with reality, extreme tasking without planning,

    Advice to Management

    Listen to the ones fighting for you to comeback to good!


There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

See Most Recent

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