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There are newer employer reviews for Coldwater Creek

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Helpful (3)

STORE MANAGER

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in San Antonio, TX
Current Employee - Sales Associate in San Antonio, TX

I have been working at Coldwater Creek part-time (More than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Great teammates, good employee discount

Cons

Store manager, store manager, store manager

Advice to Management

The current store manager is a new promotion. Since she has been at the store, employee morale is subpar. Team members are treated in an unprofessional, disrespectful and demeaning manner - even in front of customers. She does not like to train and when she does - she speaks rapidly and does not appreciate someone taking notes. When questions are asked - she is impatient and abrupt. New hires do not like asking her questions. She does not take responsiblity for her actions or words. Rarely will she say "hello" to team members or "Thank You" for a job well done. When she works an early shift (7am) you can bet she will be in a bad mood and will not speak. When she is angry with you she will not speak to you at all, even on the sales floor. When team members cannot work when she calls them in - she will take it out on them by decreasing their hours. She is not open to dicuss new ideas - it's only her way. She has spoken disrespectfully about team members, giving them cruel nicknames, in front of other team members. She is not a good communicator and does not share information. She does not "creek in" employees on a daily basis. Information is shared more readily through team members than through her. She has absolutely NO people skills to be in a management position. When team members do a good job - she hardly gives any credit; however, she is always announcing what she has done. She stays within a short distance to the register to ring up sales, then goes back to her office, stays there until it get's busy - then returns to the register. She does very little stocking. She will start a project - then leave it for days or until she tasks someone else to finish her job. Her management style is one of intimidation and manipulation. For the Holidays, team members asked if there was to be something for store employees, her response was "you-can-do-something-yourself". Just about every team member has had unpleasant dealings with her and have paid the price for it. When she is not in the store - it's pleasant, team members work together, and it's less stressful. Staff is just happier. Attitudes are this: punch in- do what you are tasked to do - punch out. Management should do a better job of promoting personnel. At least make sure the Store Manager has excellent people skills (not just customer skills) to be qualified to BE a store manager.

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  1. Coldwater Creek allowed me to grow within my career and add to my overall skillset.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Columbus, OH
    Current Employee - Store Manager in Columbus, OH

    I have been working at Coldwater Creek full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Empowerment to take care of customers

    Cons

    Overload of work and too promotion driven.

    Advice to Management

    Set realistic expectations for leadership


  2. Great co-workers

    Current Employee - Part Time Sales Associate in North Wales, PA
    Current Employee - Part Time Sales Associate in North Wales, PA

    I have been working at Coldwater Creek part-time (Less than a year)

    Pros

    The co-workers are great to work with. It is a very relaxed and friendly place to work. The manager is great and really friendly.

    Cons

    There aren't many downsides. I think it would depend on what specific branch you work at, and who the manager is, but this is a great part-time and/or seasonal opportunity.


There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

See Most Recent

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