Coldwater Creek
2.7 of 5 282 reviews
www.coldwatercreek.com Sandpoint, ID 5000+ Employees

282 Employee Reviews (View Most Recent)

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1 person found this helpful  

love my peers and perks- management, not so much

Customer Service Representative (Current Employee)
Coeur d'Alene, ID

Prosthe benefits rock-generous paid time off, reasonable cost insurance, 401k, gym, cafeteria, well maintained building, nice discount

Consmarketing-the entire department needs an overhaul in their view of the customers, the representives and how they communicate with and treat the other teams within the company. despite repeated and ongoing complaints from the customers and representites, this dept. has continued to attend solely to their own misguided agenda, losing customers daily. returns policy...desparately needs to be modernized. if these 2 things are addressed, the company could save millions and avoid further employee layoffs

Advice to Senior Managementplease follow thru and act on the feedback we are providing instead of giving us empty lip service and 'we'll look into it". the commitee meetings that petered out with no results, the micromanagement, the extreme requirements for productivity-these things foster low morale and a lack of enthusiasim for our jobs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Not a good company to work for.

    Assistant Manager (Former Employee)
    Pittsburgh, PA

    I worked at Coldwater Creek full-time for more than a year


    Pros: Okay pay, nice customers, nice discount. Cons: When your hired your told you work 2 closing shifts a week, you… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    3 people found this helpful  

    STORE MANAGER

    Sales Associate (Current Employee)
    San Antonio, TX

    I have been working at Coldwater Creek part-time for more than a year


    Pros: Great teammates, good employee discount Cons: Store manager, store manager, store manager Advice to Senior Management: The current store manager is a new promotion. Since she has been at the store, employee morale is subpar. Team members are treated… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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