Coldwater Creek

  www.coldwatercreek.com
  www.coldwatercreek.com
There are newer employer reviews for Coldwater Creek

1 person found this helpful  

love my peers and perks- management, not so much

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Coeur d'Alene, ID
Current Employee - Customer Service Representative in Coeur d'Alene, ID

I have been working at Coldwater Creek full-time (more than 10 years)

Pros

the benefits rock-generous paid time off, reasonable cost insurance, 401k, gym, cafeteria, well maintained building, nice discount

Cons

marketing-the entire department needs an overhaul in their view of the customers, the representives and how they communicate with and treat the other teams within the company. despite repeated and ongoing complaints from the customers and representites, this dept. has continued to attend solely to their own misguided agenda, losing customers daily. returns policy...desparately needs to be modernized. if these 2 things are addressed, the company could save millions and avoid further employee layoffs

Advice to ManagementAdvice

please follow thru and act on the feedback we are providing instead of giving us empty lip service and 'we'll look into it". the commitee meetings that petered out with no results, the micromanagement, the extreme requirements for productivity-these things foster low morale and a lack of enthusiasim for our jobs.

Doesn't Recommend
Negative Outlook
No opinion of CEO

321 Other Employee Reviews for Coldwater Creek (View Most Recent)

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  1. 1 person found this helpful  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Esthetician in San Diego, CA
    Former Employee - Esthetician in San Diego, CA

    I worked at Coldwater Creek part-time (more than an year)

    Pros

    It was a happy place to work in a sense that you receive a lot of encouragement and appreciation for your work. Also great for those that are just out of beauty school as they provide a nice fundamental training. A wonderful working environment. Flexible schedule.

    Cons

    Low commission, no benefits for part-timers, no real growth potential.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Not a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Pittsburgh, PA
    Former Employee - Assistant Manager in Pittsburgh, PA

    I worked at Coldwater Creek full-time (more than an year)

    Pros

    Okay pay, nice customers, nice discount.

    Cons

    When your hired your told you work 2 closing shifts a week, you work 4. You work 9 days straight til your next day off. Mirco managed.

    Doesn't Recommend
There are newer employer reviews for Coldwater Creek

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