There are newer employer reviews for Coldwater Creek

3 people found this helpful

At first look it seems like a great job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Store Manager
Current Employee - Assistant Store Manager

I have been working at Coldwater Creek full-time (more than a year)

Pros

Great benefits, salary is decent.

Cons

clothes are for older women, so it is hard to sell to the younger generation. Company seems to be losing money and not making money.

Advice to ManagementAdvice

Give management a better discount if you want them to wear your clothes, the prices are so high that even the employee discount doesn't help. keep a promo for longer then a day, it gets confusing for the part time associates and for our customers that come in twice a week

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. 5 people found this helpful

    At the mercy of incompetent store management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek part-time (more than 8 years)

    Pros

    Decent pay for non-exempt employees. Excellent treatment for medical crises. Most employees very pleasant.

    Cons

    Promote incompetent store management with no skillset. Honest communication is lip-service. Candid conversation is punished by a reduction in hours. Feedback and best-practices are non-existent except in a very passive-aggressive way. Management is immature and childish. Very few able managers or DMs. Corporate people are snobbish and treat staff like dirt under their feet. Need a return policy that prevents spoiled customers from returning old, used merchandise. Too many ever-changing discounts and coupons. Lower the price and increase the quality of the merchandise.

    Advice to ManagementAdvice

    Your reactionary and inefficent decision-making forces store staff to focus on tasking rather than customer service and selling. Inconsistencies with all your policies makes customers and employees alike take advantage of the system. Stop hiring store managers with no skillset to run a store.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful

    Upper Management is Lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek full-time (more than 3 years)

    Pros

    Coldwater Creek has some of the most thoughtful and nice employee around. If you work in the main corporate office there are a lot of perks, if you work anywhere outside that its a job.

    The pay at Coldwater is very fair.

    Cons

    Management keeps changing their minds about the course of action, way too many meetings that get nothing accomplished. Too many influences so they change their minds constantly about the direction they want to go without telling those who are doing the work.

    People who have been there for a while become Managers without any proven skills in managing people or skill sets.

    The HR department is the worst I have ever come up against, they all need skills training themselves, how are they the gate keepers to good employees.

    Way too many old people with lack of skills hiding and collecting great salaries.

    The store merchants couldn't pick a winner if there was only one horse in the race.

    Advice to ManagementAdvice

    Fire the entire HR Department and the Merchants too. Why do you need merchants anyway?

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Coldwater Creek

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