There are newer employer reviews for Coldwater Creek

 

Not bad but upper management has flaws

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate
Current Employee - Sales Associate

I have been working at Coldwater Creek part-time for more than a year

Pros

Great co workers
Flexible hours
Constant busy work

Cons

Little pay
Cutting hours
Quality of clothes on the decline

Advice to ManagementAdvice

When working on floorset, please proofread what you are sending to the stores before you actually send it. There were a lot of mistakes that could have been avoided if the time was taken to proofread. Also, again in regards to floorset please place clothes in a place where you would be able to reach. Realistically speaking, no one wants to have to get a shirt on an overcrowded table, underneath a shelf with a wardrober flush to the table. If your employees are having a hard enough time trying to reach that difficult stack, imagine what it would be like if you were a customer. It is not safe for our customers or your employees.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

305 Other Employee Reviews for Coldwater Creek (View Most Recent)

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  1.  

    Very Friendly

    Current Employee - Part Time Sales Associate  in  Albertville, MN
    Current Employee - Part Time Sales Associate in Albertville, MN

    I have been working at Coldwater Creek part-time for less than a year

    Pros

    Coldwater Creek has a good clientele. The customers are rarely crabby or rude. The employees at Coldwater Creek are also very friendly and helpful.

    Cons

    It's retail, so the store must follow mall rules and therefore it is open on days like Christmas Eve making employees miss family functions for very few people. I was told by a co-worker that last year only two people stopped in and that was only because they saw our lights on.

  2. 2 people found this helpful  

    This was once a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Tucson, AZ
    Former Employee - Assistant Store Manager in Tucson, AZ

    I worked at Coldwater Creek full-time

    Pros

    Great pay for Management! Ahead of other retailers with technology.

    Cons

    Terrible return policy took the company to penny stock! "Customers" return more than buy causing the company to loose profit. The "customers" are also trained to stack coupons.

    The brand was once very special with good quality clothing, fine jewelry and hard goods displayed on heritage fixtures giving it a "boutique" feel. Now it looks like every other retailer with low quality apparel.

    The changes in corporate caused a severe decline in focus and consistency with their vision.

    Advice to ManagementAdvice

    Attempting to be "fashion forward" by hiring RM's, DM's, Store Managers and Visual from very different company's did not work. They do not relate to the CWC customer.

    Get a return policy that the customer is not making money off of in order to allow management to do their job and run a business instead of a clothing rental where you get your money back and then some!

    Get rid of the corporate jet and penthouse in NY before you lay off employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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