There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

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Great place to work

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Kalamazoo, MI
Former Employee - Sales Associate in Kalamazoo, MI

I worked at Coldwater Creek

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

Great discount
 Wonderful management
Proud of the product I represented

Cons

Tension in the store brought on by Management changes and company wide changes

Advice to Management

Let the associates know how you Will make our day in the workplace

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  1. Helpful (4)

    OK as a temporary job but don't even think of making this company your career!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Natick, MA
    Former Employee - Sales Associate in Natick, MA

    I worked at Coldwater Creek

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A good place to work if you want to buy clothes with your employee discount prior to returning to a "real" job. Other Sales Associates are, for the most part, great fun, helpful, and hardworking. Plus, the fact that no one works on commission makes everyone willing to help everyone else, which can make for great camaraderie. Most of the customers are very pleasant too. Location is easy to reach, and the parking is good (if you are just slightly clever) even during the holidays.

    Cons

    Where to start? The store manager and assistant manager, and a number of the leads were energetic, competent, and delightful during my time there. Unfortunately, district and regional management decided to play politics with the Natick store and gutted staff morale. I have never seen managers of that level treat managers beneath them with so little decency or respect. For anyone wishing a career in retail, look elsewhere!

    Advice to Management

    Happily, Dan Griesemer is gone, and Dennis Pence has resumed his job at the helm. First, Mr. Pence needs to clean house at the regional and district level to remove the culture of clubby nastiness that Griesemer fostered. Second, he needs to take a serious look at the typical Coldwater customer, and return to purchasing clothing which appeals to that customer---buying to suit regional tastes (the East is more conservative than the South and West, for heavens sake) would help a lot. Further, when items don't sell, PLEASE mark them down enough to move them out of the stores and the outlets that same season, and don't keep trying to sell them for the next two years for more than anyone is willing to pay. Buyers' mistakes are buyers' mistakes. There is a time to bite the bullet and move on. Finally, ask your buyers to keep the state of the economy in mind when making purchasing decisions for the company---when the economy tanks, customers look for clothes they can wear to interviews and to work, not, and one customer called them, "play clothes." Coldwater could become a great company once more. At the moment, it has a long way to go before anyone should think of seeking a career there.


  2. Helpful (2)

    Great place to live and work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sandpoint, ID
    Former Employee - Anonymous Employee in Sandpoint, ID

    I worked at Coldwater Creek

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Sandpoint is beautiful and fairly unique as the hometown of a large retail company. Great balance between summer and winter activities. The company has a better-than-average paid time off package.

    Cons

    The organization is maturing and the entrepreneurial spirit that once drove it has receded somewhat. The churn at the CEO level is concerning, and the higher you go in the company the more obvious it is that the attitude of leadership causes people to suppress information, form alliances, and act in ways that satisfy the top leadership but don't benefit the company. The company is not very diverse in terms of workforce or flexible with working location, hours, etc.

    Advice to Management

    The culture is very top-down and drives political behavior at all levels. My advice would be to find a new CEO who can drive cultural change and bring Coldwater Creek up to modern standards in terms of flexibility and openness to employee ideas.


There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

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