Coldwater Creek

  www.coldwatercreek.com
Work in HR? Unlock Free Profile

285 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

 

It's Fun Until It Slows Down

Sales Associate (Current Employee) Columbia, MD

ProsAmazing discounts
Great co-workers and even great managers sometimes
Pay rate for similar part time work is above average
Non commission so steady pay overall
Has kind of a cult following, women who shop there have sometimes shopped CC for 15+ years and it shows
Personal touches given, makes for good repeat customers

ConsSales can hurt when following trend plans
Hours have to be cut to follow trend plans, it's the worst in new stores who don't have a previous year to base scheduling upon (aka my store, 3 months old)
Customers only shop the sales and only the best sales as well, and sometimes they try to take advantage of the discounts and coupons (i.e. 30 off 100 dollars or more, they want to 500 dollars worth in 5 transactions with 30 off each)
Sales make life tough on employees who have their hours cut to make up for payroll issues

When I started they had me working around 30 hours a week. Last week I was cut 3 times, and next week I'm only scheduled 18 hrs, while some managers are working 100+ hr work weeks somehow. Some fellow employees have zero hours scheduled next week, and this is the second week of December! Right before Christmas! Although many employees have other full-time work, I do not, and I am suffering immensely.

Advice to Senior ManagementThere needs to be more communication between management and staff. You can't just cut hours without giving any explanation and expect it to go off without a hitch. Some of us depend on our jobs to pay the bills. I'm home 4 days this week and a teeny paycheck on the way, despite working my butt off to open this store, and the district people just stroll in and tell us we need to cut hours because the other stores in the area are suffering.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Company headed downhill.....

    Coordinator (Former Employee) Sandpoint, ID

    I worked at Coldwater Creek


    Pros: This company use to be a leader in the retail industry and… Cons: Coldwater is in a downhill slide. Stock is dropping dramatically and moral is horrible.… Advice to Senior Management: Focus on your employees and reward those who are trying to… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Working at Coldwater Creek

    Anonymous Employee (Current Employee) Sandpoint, ID

    I have been working at Coldwater Creek


    Pros: Location. Snow, lakes, forests make for wonderful days-off. If… Cons: The retail industry is very susceptible to the economy. If Dennis… Advice to Senior Management: Focus on making clothes at a price that women want to wear and are willing to… No, I would not recommend this company to a friend More
There are newer reviews on Coldwater Creek.

Worked for Coldwater Creek? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.