Coles Group

www.coles.com.au
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There are newer employer reviews for Coles Group

 

Good environment, yet somewhat time consuming

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Fresh Produce Assistant in Gold Coast (Australia)
Current Employee - Fresh Produce Assistant in Gold Coast (Australia)

I have been working at Coles Group part-time (less than a year)

Pros

Work with great people, maintain a certain level of responsibility, somewhat flexible

Cons

Hard to manage work, good grades and a social life. May be forced to work many weekends if in fresh departments, depending on circumstances.

Advice to ManagementAdvice

Less focus on meeting certiain wage budgets, focus more on employee happiness. I'm sure you're making enough profit.

Recommends
Positive Outlook
No opinion of CEO

109 Other Employee Reviews for Coles Group (View Most Recent)

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  1. 1 person found this helpful  

    It's a job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant in Canberra (Australia)
    Former Employee - Customer Service Assistant in Canberra (Australia)

    I worked at Coles Group part-time (more than 3 years)

    Pros

    Staff Discount - 5% off at most stores in Coles Group chain
    Flexible Hours - most stores are open between 6am and midnight, so there are normally plenty of shifts available for students, and parents returning to the workforce
    Clock-watcher job - You get in at the beginning of your shift, do your work, then leave at the end
    High staff turnover - Chances are that someone will quit on the spot each week, and you'll be able to pick up their shifts, you'll also be able to meet new and/or interesting people
    Wages are slightly higher than most in retail and fast food, and unlike its main competitor, pays trainees the same as other employees.

    Cons

    Some department and store managers can be oxygen thieves - one of our store managers was caught sexually harassing a female employee, and a department manager screeched at an employee, at the top of her voice, in front of a busy delicatessen, over a (legitimate) sick day
    Over-anxious managers over-preparing for visits by regional managers, while keeping incredibly low standards for the rest of the time
    Bored staff - most are either studying, new parents, recent immigrants (who are unable to find work in their field) or surly, chain-smoking grumps who have given up on life. Commonplace in entry-level jobs.
    Horrible music piped through speakers - the next time I hear another song by Des'ree or All Saints, I will SCREAM!!!!!
    Difficult customers - though that is commonplace in all customer service-oriented jobs
    Penalty rates cut, with the cooperation of the useless SDA union
    Rotating rosters for full and part timers - can be a pain to deal with, but can also be beneficial, as different days off can be negotiated for family events, study, etc.

    Advice to ManagementAdvice

    Get department and store managers to relax, and ensure that standards are kept high year-round - perhaps ensuring that surprise visits stay in secret.
    Bring back penalty rates for those who work on Saturdays, and increase Sunday penalty rates.
    Psychological tests for management trainees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Coles care more about their profitability than their team members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Member in Sydney (Australia)
    Former Employee - Store Member in Sydney (Australia)

    I worked at Coles Group part-time (more than 3 years)

    Pros

    Can often waste time, meet new friends.

    Cons

    Job is unrewarding and heavily repetitive.

    Advice to ManagementAdvice

    Incentives to motivate team members.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Coles Group

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