11 Employee Reviews (View Most Recent)

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A potentially great place to work, but struggling with growth.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Fort Collins, CO
Former Employee - Anonymous Employee in Fort Collins, CO

I worked at Colorado CustomWare

Pros

Great people work there! Genuinely friendly, smart and caring.
Good work life balance. Easy to work from home if you have a sick child or an appointment with a repairman, although the general policy is no telecommuting.
A great product for their niche market compared to their competitors.
The company is willing to change process and organizational structure to improve quality. Even relatively large change are implemented quickly with the attitude that if it doesn't work, they'll change it again. This is refreshing when coming from a traditional government or large corporate culture.

Cons

In their recent growth they've lost a lot of the small company culture. In particular, HR policies are now implemented "by the book" without regard to the individual. It seems the risk of "liability" is now more important than the culture.
There is a often a lack of accountability internally when commitments are not met. This can put the customer facing teams in a difficult position.
They have another challenging 12 months ahead to really catch up from the growth..

Advice to ManagementAdvice

There are disadvantages to working for small companies; lower salaries, resource and cash flow challenges, lack of opportunity for advancement, etc. The advantages of the small company are a) working with a higher percentage of top notch talent, b) the ability to change things that don't work, c) the personal culture of not just being a cog in the machine. Colorado Customware does great job at the first two, but is losing ground on the culture.

Recommends
Approves of CEO

Other Reviews for Colorado CustomWare

  1.  

    They have good intentions but they are very reactive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Colorado CustomWare

    Pros

    The people at Colorado CustomWare are very smart and dedicated. There's a plethora of knowledge and most people are team players. The company has so much potential. There is flexibility in work hours, even if there are a lot of hours to be worked.

    Cons

    They have been having difficulty making payroll several times over the past few years. They often allow for scope to creep, causing employees to work frantically before a release goes out and then the software turns out buggy because too many last minute changes are allowed. This reactive cycle is not helping the company to produce quality software and there are some dissatisfied customers because of poor quality. Allowing for so many bugs to be released has been detrimental to the company.

    Advice to ManagementAdvice

    Follow the Agile process better and really prioritize which bugs and work orders are worked on with each sprint cycle. Revamp the QA process-add more people to the QA team and try to prevent so many last minute changes from being applied.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great Changes Made in Past 12 Months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Fort Collins, CO
    Current Employee - Anonymous Employee in Fort Collins, CO

    I have been working at Colorado CustomWare full-time

    Pros

    The company has made significant improvements at the leadership level. These changes have resulted in improved customer satisfaction and a product that is much more stable. There is greater transparency and cohesion among teams.

    Cons

    CCI is still working to recover from several years of hardship. With any challenge there is room for immense opportunity.

    Advice to ManagementAdvice

    Continue to communicate effectively with your people. Change is never easy but the changes made at the management level have paid off.

    Recommends
    Positive Outlook
    Approves of CEO
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