Comcast

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2 people found this helpful  

GREAT BENEFITS, DESCENT PAY, GOOD SALES JOB

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Direct Sales Representative  in  Rockville, MD
Current Employee - Direct Sales Representative in Rockville, MD

Pros

The best reason to work for Comcast isn't the glamour it's the AWESOME benefits.I'm talking free cable ( all channels full package), free HIGH SPEED internet, and some of the best medical and dental benefits out there! OH and did I mention STOCK options at a discounted rate! Being a DSR is a love/hate thing. DSR gets company paid blackberry and stipend for car expenses. Plus descent incentive like $500 gift cards and IPADS if you sell on BLITZ days. There's definitively money to be made if you sell and good recognition for it.

Cons

LIke I said its a love/hate thing. Working for comcast is just that working for Comcast. Most people have had bad experience with Comcast. If your a Winback Rep your sole purpose is to gain back customers who were once pissed off by Comcast. Lots of customer emotions involved and some problems are just out of your hand like bad connections when Techs do installs. The worst is missed installs and tech just doesn't care and there goes your money out the window. Salary is only 28,000 to start plus commission.

Advice to ManagementAdvice

Take away Ramp up and just pay for everything. Let SFU reps work MDU on rainy days or bad weather days. More supervisors per reps to help deal with all the customer headaches.

Recommends
No opinion of CEO

Other reviews for Comcast

  1. 2 people found this helpful  

    Great job if u like being outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Direct Sales Representative  in  Baltimore, MD
    Current Employee - Direct Sales Representative in Baltimore, MD

    Pros

    Great comission , great sup, great benefits,

    Cons

    Techs don't install things properly so comission is effected your work day never ends

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    I really like their benefits program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Winback Direct Sales Representative  in  Lansing, MI
    Current Employee - Winback Direct Sales Representative in Lansing, MI

    Pros

    Plenty of diversity in the workplace. Several career path opportunities. Over 25 paid days off even for new hires between vacation, flex days and Holidays.

    Cons

    In my job direct sales you must work in your assigned turf. Sometimes the area assigned is not the most desirable part of the city. You also need to work in inclemate weather.

    Advice to ManagementAdvice

    Management should look at acquiring Sprint. We could then offer a package for cell phone video and internet that would be very well received by the end user.

    Recommends
    Approves of CEO
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