Comcast

www.comcast.com
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OK

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Residential Direct Sales Representative
Former Employee - Residential Direct Sales Representative

I worked at Comcast

Pros

Free cable, internet and phone

Cons

as a sales rep used to have flexible schedule if you hit your numbers. They changed policy and started micromanaging and giving you your turf rather than let you work areas that you had cultivated.

also, they cut the comp plan and started making half of what I was making before!!

No opinion of CEO

2513 Other Employee Reviews for Comcast (View Most Recent)

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  1. 4 people found this helpful  

    One of the better companies that I had worked for. Although lately employee treatment has deteriorated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    Free cable and internet service
    Affordable healthcare
    Room for career advancement

    Cons

    No job stability. Company constanlyt restructuring
    Headquarters who is out of touch with regards to operation are taking over decisions away from the people that are running the business.
    Poor execution of strategy. Not a lot of thoughts are put into initiative so middle management and below are suffering.
    Lately very finance driven. Letting the numbers people run the show. They like to just cut and freeze things when they are not meeting the numbers instead of looking at the long term on what really will grow the company and meet customer satisfaction.
    Always working to please wall street so upper managerment will get their bonuses.
    Very top heavy

    Advice to ManagementAdvice

    Get back to listening to the people that are running the operations, Stop being so finance driven because your finance team will only give short term rewards and in the end you will loose company value. Run your business by looking into the future state, not the short term so your finance chiefs can bleed the company with their bonuses. Spend money wisely on innovation and what really is close to your customer.
    You kept on emphasizing good customer service but you are not giving your operation people the correct number of equipement so they can give good customer service.
    Stop being so finance driven. Value your operation people since they are your link to your customer, not the finance people who stayed in their office and just crank numbers on their spreadsheets.
    Keep in mind, your priority should be giving good customer service so you will keep your customers. Not spending on capital projects that will make the delivery to customer better is a big mistake. Stop freezing them when you are not meeting your promised number to Wall Street. Ever since you start playing this game, your technology infrastructure suffered.

    Recommends
    No opinion of CEO
  2.  

    I want to retire from this company an amazing place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    - Great benefits-Competitive Wages- Wonderful Coworkers

    Cons

    There is poor communication from upper management to the front line employees.

    Recommends
    Approves of CEO
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