2095 Employee Reviews (View Most Recent)

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Comcast Loyalty Team

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Virtual Customer Account Executive  in  Livermore, CA
Current Employee - Virtual Customer Account Executive in Livermore, CA

I have been working at Comcast full-time for more than 8 years

Pros

Expectaions clear, advancement is open across country. Great Benefits. Hourly pay is low; but, benefits and commision position and overtime enable you to receive a good income.

Cons

CAll center environment required strick log in and out. Reports confirm whos is fired through poor performance or through excessive call out on sigk leaves.

Advice to ManagementAdvice

Realy look to restructure how call center are truely managed. Moving functions from state to state effect lives.

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for Comcast

  1.  

    Good company but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Everett, WA
    Current Employee - Customer Service Associate in Everett, WA

    I have been working at Comcast full-time for more than a year

    Pros

    Great benefits and flexible hours

    Cons

    Low pay and not enough fair recognition for exceeding goals

    Advice to ManagementAdvice

    My last year-end review I was in the top 5% of my department, and I only received a 3% raise. Very disappointing. I have also been attempting to get into another position, and have been ignored by management. At year end, I received an exceptional rating on my sales performance, due to outperforming the quota required. Management might pay attention to agents that are working hard and exceeding goals, and rewarding them for that hard work.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Loves it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Executive  in  Horsham, PA
    Current Employee - Customer Account Executive in Horsham, PA

    I have been working at Comcast full-time for less than a year

    Pros

    Great work environment, clearly laid out goals and expectations and the resources available to meet said goal, great compensation packages, family feel

    Cons

    job can get tedious at times

    Recommends
    Positive Outlook
    Approves of CEO
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