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Comcast Loyalty Team

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Virtual Customer Account Executive  in  Livermore, CA
Current Employee - Virtual Customer Account Executive in Livermore, CA

I have been working at Comcast full-time for more than 8 years

Pros

Expectaions clear, advancement is open across country. Great Benefits. Hourly pay is low; but, benefits and commision position and overtime enable you to receive a good income.

Cons

CAll center environment required strick log in and out. Reports confirm whos is fired through poor performance or through excessive call out on sigk leaves.

Advice to ManagementAdvice

Realy look to restructure how call center are truely managed. Moving functions from state to state effect lives.

Doesn't Recommend
Neutral Outlook
Approves of CEO

2095 Other Employee Reviews for Comcast (View Most Recent)

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  1.  

    Numbers game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Tech III  in  North Charleston, SC
    Current Employee - Communications Tech III in North Charleston, SC

    I have been working at Comcast full-time for more than 5 years

    Pros

    Decent pay. Three days off. Company work van. Free cable service.

    Cons

    Sometimes your metrics are entirely out of your control and there's not much you can do about it.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Comcast Tech Support Specialist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Specialist  in  Ann Arbor, MI
    Current Employee - Technical Support Specialist in Ann Arbor, MI

    I have been working at Comcast full-time for more than a year

    Pros

    Great benefits. Courtesy services are a great perk - free cable and internet and seriously discounted phone service. Fun Work events like burger bars or a nacho bar. Company softball.

    Cons

    Very strict attendance policy, Very hard to get time off. Bathroom breaks are monitored.

    Advice to ManagementAdvice

    Better time off policy, possibly with a priority system, to take into account what requested time off is for.

    Recommends
    Positive Outlook
    Approves of CEO
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