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Was rated worst company of the year for their service....well try working there

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - HSI Support Analyst  in  Ann Arbor, MI
Former Employee - HSI Support Analyst in Ann Arbor, MI

I worked at Comcast full-time for more than a year

Pros

paychecks were steady
Bene's were tolerable

Cons

No room for advancement.
Management was clueless and would turn a blind eye to any issues their people would show them.
SLA's was a joke........if someone calls back for anything even if it's not your dept you work in your are penalized which lead to my termination.
Split days off = stupid.
Huge Turnover

Advice to ManagementAdvice

Find out what the successful companies are doing and adopt their ways. Pick your mgmt team from people with experience in a call center environment.

Doesn't Recommend
Negative Outlook
No opinion of CEO

2088 Other Employee Reviews for Comcast (View Most Recent)

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  1.  

    Comcast Careers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator  in  Memphis, TN
    Current Employee - Database Administrator in Memphis, TN

    I have been working at Comcast full-time for more than 10 years

    Pros

    Good benefits and the work environment is safe.

    Cons

    Very little training, you have to self train yourself for new responsibities.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Lots of Hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Saint Paul, MN
    Former Employee - Customer Service Representative in Saint Paul, MN

    I worked at Comcast full-time for more than 8 years

    Pros

    Good Benefits, Commission on sales

    Cons

    Little support from management, high expectations from management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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