There are newer employer reviews for Comcast

3 people found this helpful  

Great place to get CS Skills with abit of Technical Experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Executive  in  Lynnwood, WA
Former Employee - Account Executive in Lynnwood, WA

I worked at Comcast full-time for more than 5 years

Pros

Working as a CAE I and CAE II was a great experience. Nice people to work with and everyone is generally helpful. Good Benefits, Free cable/internet/phone. The pay is average as well.

Cons

Everything comes down to your metrics. It's a number game to be honest. Do a great job and recognition is minimal. Attendance is very very strict

Advice to ManagementAdvice

Ease up on attendance rules, Life happens too.

Recommends
Negative Outlook
No opinion of CEO

2081 Other Employee Reviews for Comcast (View Most Recent)

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  1.  

    Account executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive  in  Morgan Hill, CA
    Current Employee - Account Executive in Morgan Hill, CA

    I have been working at Comcast full-time for more than a year

    Pros

    Decent starting pay, good company benefits, discounted services, room for advancement. Good people to work with. Countless incentives for good prizes on a regular basis.

    Cons

    Constant changes to policies procedures, some degree of micro management, metric system does not take trends into consideration, example day shift vs night shift. You get more out of working the day shift then you could ever get during the night shift. Not much help from supervisors, any questions are met with push back in a very political way of course.

    Advice to ManagementAdvice

    Company should update its database management system for better efficiency. Explore solutions to coordinate better with the in field reps. And take into consideration the trends of customer contact are an important factor in meeting metric goals.

  2.  

    Working at Comcast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  Southfield, MI
    Former Employee - Marketing Manager in Southfield, MI

    I worked at Comcast full-time for more than 5 years

    Pros

    Excellent benefits and room for advancement if willing to relocate

    Cons

    Minimal input allowed unless you work at Corporate

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Comcast

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