Comcast
3.1 of 5 1,674 reviews
www.corporate.comcast.com Philadelphia, PA 5000+ Employees

1674 Employee Reviews (View Most Recent)

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2 people found this helpful  

unless you're going for management, don't bother

Account Executive (Former Employee)
Malden, MA

I worked at Comcast full-time for more than 5 years

Prosreliable company, not going anywhere due to monopoly, amazing benefits, generally good people to work with, you get a good number of vacation and sick days, and opportunity to somewhat advance

ConsThe management gets to jerk you around like you wouldn't believe, and they make all the $ while doing the minimal work. Most of them are utterly incompetent and wastes of life. I've worked in many departments and with many other departments, inside the office, and on technicians outside. Most hourly wage workers there are very, very unhappy, and you can tell looking at their faces.

The company likes to change your shift every 6 months based on their metric system (which goes against any rules they may say of helping the customers the most, caring for them ,etc...oh and don't want to work evenings suddenly...too bad) . You will get treated like it's a kindergarten. They preach one thing but want you to do the other, you have too many bosses, working there is so much like the movie Office Space it's not even funny. (oh and do your TTS tickets, for everyone who calls in, even if they just hang up instantly or misrouted calls). One of the worst experiences I've ever had and I was there for multiple years.

Advice to Senior Managementwhy don't you do actual work for a living, and cut out the office politics? stop treating grown adults like children, and if you can't trust the people you hire, maybe review your hiring practices instead of finding warm bodies to fill seats for trivial, meaningless, go-nowhere jobs.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Well I guess you could have a worse job

CAE I (Former Employee)
Augusta, GA

I worked at Comcast full-time for more than 3 years


Pros: Pay was ok, vacation and sick time, got 4 of 6 major holidays… Cons: Hope you have a while. I worked at comcast as a customer service/voip rep for 3 years. What a roller coaster. The job can… Advice to Senior Management: Fix your equipment and stop blaming your hard working employees… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Good benefits but insane amounts micro-managing

Technical Support Specialist (Current Employee)
Ann Arbor, MI

I have been working at Comcast full-time for more than 3 years


Pros: Benefits were very good (time off, medical paid for, good dental, good vision, 401K);… Cons: Micro-managing at it's finest; escalation policy makes it very stressful on a daily basis; unnecessary amount of emphasis put on sales--agents… Advice to Senior Management: Care about your employees more and listen to advice from… Yes, I would recommend this company to a friend More

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