2091 Employee Reviews (View Most Recent)

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Fast Paced environment where things are constantly changing.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager  in  Berlin, CT
Current Employee - Manager in Berlin, CT

I have been working at Comcast full-time for more than 3 years

Pros

Great benefits & good salaries. Family run business. Good opportunities for people without a college education. Strong company spirit amongst employees.

Cons

Sometimes too large for its own good causing communication issues and slowing response times to enact changes.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Comcast

  1. 2 people found this helpful  

    Good Benefits, Great People, Bad Operational Policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Executive  in  Woodridge, IL
    Former Employee - Customer Account Executive in Woodridge, IL

    I worked at Comcast full-time for more than a year

    Pros

    Good benefits, training, support for employees, flexible hours.

    Cons

    Bad pay, policies prevent representatives from HELPING customers with issues, metrics are not realistic

    Advice to ManagementAdvice

    Look at changing customer service metrics to be more conducive to assisting customers, increase pay.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    WORST CALL CENTER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TELESALES Representative  in  Alpharetta, GA
    Former Employee - TELESALES Representative in Alpharetta, GA

    I worked at Comcast part-time for less than a year

    Pros

    It is a job to have in order to find another job. Very easy to get hired, will hire anybody who walks in asking for a job. You get free cable and internet with all the channels. You also get access to alot of different discounts for different products through the company. They have contests and giveaways for different reasons. Paid holidays off.

    Cons

    The supervisors are ghetto. Everything is very unorganized and the pay is crappy and for telesales you can only do part time. If you work on special projects you get LESS commission. I quit as soon as I was able to locate another job with better benefits I fled.

    Advice to ManagementAdvice

    More selective process for hiring and better supervisors.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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