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Direct Sales

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Direct Sales in Lansing, MI
Former Employee - Direct Sales in Lansing, MI

I worked at Comcast full-time (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Great benefits, car / gas reimb, good training program. Fair compensation. Good Hours

Cons

Low morality. Many colleagues were not team players. Lip service when they (managers) were supposedly helping people. Poor territory. Bad team managers and upper supervisors. Orientation was abusive.

Advice to Management

Better overview of lower managers. Better orientation program. Get rid of vulgarity. Stronger ethics. Foster sense of belonging and mutual respect. Place was run like a college frat house.

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  1. I am glad to have worked at Comcast, but would not return

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Ann Arbor, MI
    Former Employee - Technical Support Specialist in Ann Arbor, MI

    I worked at Comcast full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Health benefits. Low priced internet, cable and phone when working at Comcast. Many of hours available to work if wanted.

    Cons

    Management does not support their employees very well. Long hours spent on the phone dealing with many dis-satisfied customers. Employees do not consistently tell customers about what their service entails.

    Advice to Management

    Pay more intention to the concerns of the employees, and efficient communication needs to be relayed down the pipeline to font line employees.


  2. Helpful (1)

    will never work here again

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Horsham, PA
    Former Employee - Technical Support Specialist in Horsham, PA

    I worked at Comcast full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    free cable and stock purchase plan

    Cons

    management does not know what they are doing, they are building a call center in progress rather than have it in place already.

    Advice to Management

    act your age not your shoe size!


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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