There are newer employer reviews for Comcast

Helpful (3)

Absolutely life changing employment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Direct Sales Representative in Seattle, WA
Current Employee - Direct Sales Representative in Seattle, WA

I have been working at Comcast full-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

$1000+ a week easily. Very cool people to work with. Leadership is awesome, and the ability to advance up in the company is great and doesn't take years to get into a high level. You are judged based on your performance, as well as how long you have been there. However your work ethic and performance will determine how much you make. You dont have to get people signed up in contracts all the time, and the installation process, as well as set up is very easy.

Cons

hours can be a little long. As a DSR I dont get free cable (however I am able to claim it back on taxes).

Advice to Management

Get together with your team at lease once a week and get their opinions as far as promotion ideas go. They are the ones in front of customers the most, and will tell you how the traffic is going. Also make sure you know your competition. Do not let a potential customer walk away because of something a competitor might offer. You should know what they offer, and why your service is better. Make sure you support your own product. Don't work for Comcast if all you will do is bash them, or not own any of the products.

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  1. Helpful (2)

    Outstanding Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Executive II in West Palm Beach, FL
    Current Employee - Customer Account Executive II in West Palm Beach, FL

    I have been working at Comcast full-time (more than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Free/low cost cable/internet/phone
    Stock option
    401K
    Discounts on other services
    Discounts on Cell phone companies
    Medical /dental
    Flex spending account
    More benefits

    Cons

    Repetitive work
    High Stress environment
    Heavy Phone work

    Advice to Management

    Get rid of Handle time/CPPH as a metric
    Update the ram in each PC/ Provide Multiple Monitors for each agent

  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dsr in Manassas, VA
    Former Employee - Dsr in Manassas, VA

    I worked at Comcast full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I enjoyed the people I worked with and the pay was great.

    Cons

    Working outside in all types of weather conditions.

    Advice to Management

    Make opportunity available as employees grow with the company.

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