There are newer employer reviews for Comcast

 

Great internship experience!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Business Analyst  in  Philadelphia, PA
Former Employee - Business Analyst in Philadelphia, PA

I worked at Comcast as an intern for less than a year

Pros

Friendly and smart people, great work environment with many opportunities to network, able to learn a lot within a short period of time.

Cons

Evident that some people felt stagnant in their responsibilities.

Advice to ManagementAdvice

Make organization more efficient by ensuring that everyone is doing something productive.

Recommends
Positive Outlook
No opinion of CEO

2076 Other Employee Reviews for Comcast (View Most Recent)

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  1. 4 people found this helpful  

    Healthy and secure company with 'big company' issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Seattle, WA
    Current Employee - Sales in Seattle, WA

    I have been working at Comcast full-time for more than 10 years

    Pros

    You can make good money if you make the effort to considering that you don't really need any major qualifications for sales positions. Heavily discounted services. Benefits are generally good overall, but 401k and Medical options have been declining over the years (while the company has only been making better profits). Good job security.

    Cons

    It seems that as people move up the food chain they quickly lose touch with front line realities. Mistakes are repeated quite often, from the VP's all the way down to the sales managers. Many situations exist that are in opposition to each other: Sales vs Marketing (marketing advertises the lowest price then sales wants you to sell without using price as the motivator), Customer Service vs Performance Evaluations (publicized company values/promises are in opposition to how employees are rated/reviewed on performance), Dishonesty is rarely punished (if you are a dishonest salesperson it's more likely to get you held up as an shining example due to your numbers rather than punished). Recent centralizing and standardization are harming quality of localized customer service and support, both internally and externally. Also stop cutting our medical plan and 401k options when the company consistently makes better profits every year. I still say it's a good place to work however as many of these issues are typical with many big companies.

    Advice to ManagementAdvice

    STOP outsourcing, it hurts you in the long run. Do some research on changes to see if they've been attempted before (in some cases we repeatedly try the same thing over again that flopped a few years earlier), ask and listen to your front line staff about the realities of how things actually work, not their management who doesn't do the actual job you are or are not implementing changes to.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Declining worker compensation/bene's while Comcast profits soar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CommTech V
    Current Employee - CommTech V

    I have been working at Comcast full-time for more than 8 years

    Pros

    Local relationships with peers
    Facilities
    Commute
    Home access to work website/info
    telecommuting option

    Cons

    Diminishing benefits year over year for Frontline employees. (Healthplans, 401k, bonuses, etc)
    Wasteful spending on non-productive items (Comcast Jeopardy, etc)
    Excessive Middle Mgt positions
    Work Load
    Excessive Exec/Mgt pay
    Service
    Excessive daily mgt meetings that do not get results/productivity

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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