There are newer employer reviews for Comcast

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Working for Comcast as a Sales Rep/ Customer Service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative  in  Fife, WA
Current Employee - Sales Representative in Fife, WA

I have been working at Comcast full-time for more than a year

Pros

High Earning Potential
Chill environment
Tons of Vaca
Great benefits
Room for advancement
Lots of positions open

Cons

LOW hourly
A lot of time fixing other employees mistakes
Crazy hours
Stuck working weekends
Very difficult to make money
A lot of commissions is based on luck
Call volumes in other departments cause influx of wrong, misdirected calls to sales

Advice to ManagementAdvice

Increase hourly pay so reps are more encouraged to take time with customers instead of race through the calls to make sales.

Recommends
Positive Outlook
Approves of CEO

2115 Other Employee Reviews for Comcast (View Most Recent)

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator  in  Philadelphia, PA
    Current Employee - Database Administrator in Philadelphia, PA

    I have been working at Comcast full-time for more than 3 years

    Pros

    Plenty of opportunities to do new stuff

    Cons

    Nothing really except work life balance

    Advice to ManagementAdvice

    Pay attention to work life balance.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to Work. They give you the tools it's up to you to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Representative  in  Sandy, UT
    Former Employee - Collections Representative in Sandy, UT

    I worked at Comcast full-time for less than a year

    Pros

    You are given your own area that is large, and don't have to share your desk. In a stressful job it's nice to have a place you can feel a little more comfortable in.

    Cons

    The job is very specific, and you will come off as a cold person if you follow the scripts exactly. Comcast does not want you to make the customer happy, they just want you to get them to pay the bill. I think you could accomplish both.

There are newer employer reviews for Comcast

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