There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

Helpful (2)

Working for Comcast as a Sales Rep/ Customer Service

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Representative in Fife, WA
Current Employee - Sales Representative in Fife, WA

I have been working at Comcast full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

High Earning Potential
Chill environment
Tons of Vaca
Great benefits
Room for advancement
Lots of positions open

Cons

LOW hourly
A lot of time fixing other employees mistakes
Crazy hours
Stuck working weekends
Very difficult to make money
A lot of commissions is based on luck
Call volumes in other departments cause influx of wrong, misdirected calls to sales

Advice to Management

Increase hourly pay so reps are more encouraged to take time with customers instead of race through the calls to make sales.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    comcast retention

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comcast

    Pros

    You can make a lot of money for a call center. I have worked at a few and this is one of the best.

    Cons

    Typical micromanaged call center with poor supervision.


  2. Helpful (2)

    Horrible local management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Executive in Denver, CO
    Current Employee - Business Account Executive in Denver, CO

    I have been working at Comcast full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay, great product. Great if you can hang on your own and don't need any support.

    Cons

    Political atmosphere here (Denver CO) where the director promotes who he/she wants based on who can be most easily manipulated. No follow through from management on anything. You are basically on your own for your development. High turnover extremely low morale.

    Advice to Management

    Promote based on performance. Stop playing obvious favorites.


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

Work at Comcast? Share Your Experiences

Comcast

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.