There are newer employer reviews for Comcast

 

Great place to Work. They give you the tools it's up to you to succeed.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Collections Representative in Sandy, UT
Former Employee - Collections Representative in Sandy, UT

I worked at Comcast full-time (less than an year)

Pros

You are given your own area that is large, and don't have to share your desk. In a stressful job it's nice to have a place you can feel a little more comfortable in.

Cons

The job is very specific, and you will come off as a cold person if you follow the scripts exactly. Comcast does not want you to make the customer happy, they just want you to get them to pay the bill. I think you could accomplish both.

2186 Other Employee Reviews for Comcast (View Most Recent)

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  1.  

    Communication Technician

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Communication Technician in Chico, CA
    Current Employee - Communication Technician in Chico, CA

    I have been working at Comcast full-time

    Pros

    Decent pay for the area. Great benefits. Free cable and internet. Huge discount on phone service and home security.

    Cons

    Raises are sometimes based on things out of your control

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Customer service. Either you are a people person or you aren't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Sacramento, CA
    Former Employee - Customer Service Representative in Sacramento, CA

    I worked at Comcast full-time (more than 3 years)

    Pros

    I like dealing with people, so all good there. I enjoyed solving their problems or answering their questions. They pay is not the best, but I've seen lots worse. And if you have the right temperament for this job, it can be fun and rewarding. I'd likely still be doing it if Comcast didn't pull their customer service jobs out of California

    Cons

    Upper management either has no clue, or doesn't care how some of their policies negatively affect not only the customers, but their employees ability to perform their job well

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Comcast

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