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Helpful (1)

Excellent Company for a Long Career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Executive Support Account Manager in Manchester, NH
Current Employee - Executive Support Account Manager in Manchester, NH

I have been working at Comcast full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Comcast has opportunity for its employees to do what they desire if they prepare for it. There are many programs available for employee quality of life.

Cons

I have yet to find anything that I would consider a negative attribute about Comcast. This is a company that cares about its clients and its employees.

Advice to Management

Keep on looking for ways to improve.

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  1. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Atlanta, GA
    Former Employee - Customer Service Manager in Atlanta, GA

    I worked at Comcast full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great overall management, stable, decent salary

    Cons

    slow to advance, people do not leave from upper level management

  2. Helpful (2)

    Many years of "be glad you have a job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Changed So Much Who Knows
    Former Employee - Changed So Much Who Knows

    I worked at Comcast full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only thing that was really good was the discounted cable service.

    Cons

    Cut base pay and have to make up in commission, but are told they are "not doing a pay cut" Increase insurance rates but yet don't give pay increases. Tell some employees they have topped out but yet refuse to provide a pay structure scale. Move up one level or more but yet still no increase. Only advancement opportunties are if you want to relocate. There is no "work/life" balance, your hours will get changed on a dime and if you have a set schedule of maybe higher education or daycare, that is "oh well" work it out.

    Advice to Management

    Be honest with your employees instead of trying to cover up things. Employees do understand the "business needs" but maybe you should realize the "life needs" employees do have a life and hour changes just based on a corportate decision is not always the best even for the market area. Respect your actual front counter employees, they also take a lot from a customer not just DSR's and Tech's. Just because and idea looks good on paper doesn't mean it is really a "good idea". Take care of your loyal long term customers, not just the new. You are currently ranked number 1 and it takes a lot of hard work to get there, but being number 1 doesn't mean stomping all over the lower food chain. Remember the lower good chain has had a LOT to do with you being number 1. Maybe someone should take a look at the management in the Region/Divisional areas.

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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