There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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Helpful (3)

A State of Constant Transition

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Software QA Engineer in Philadelphia, PA
Former Employee - Software QA Engineer in Philadelphia, PA
Recommends
Neutral Outlook
Approves of CEO

I worked at Comcast full-time (More than 10 years)

Pros

Good benefits, challenging work, ability to learn new technologies.

Cons

Constant organizational and mgt. changes, never get to leave any process in place long enough to find out if it's working, upper-mgt. too far removed from day-to-day work, schedule dictates everything and quality suffers.

Advice to Management

If you say you're going to empower your people, then you should do it.

Other Employee Reviews for Comcast

  1. Helpful (2)

    worth it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dsr in Portland, OR
    Current Employee - Dsr in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    great company as far as compensation (benefits and pay) good leadership

    Cons

    moderately high expectations and a harsh past (customer service and fluctuating monthly bills) to overcome. a constant challenge!!!!!!!!!!!!

    Advice to Management

    re calibrate your structure for dsr sweep and mdu to give us a bit more fire power to wheel and deal to customers (better play options that are affordable!) harsh past to overcome is our biggest obstacle!!! give us a better chance to re bundle customers.


  2. Helpful (1)

    Easy to get lost in the shuffle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Sales & Customer Service Supervisor in Oak Brook, IL
    Former Employee - Call Center Sales & Customer Service Supervisor in Oak Brook, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than 5 years)

    Pros

    They have absolutely great benefits (free services, good insurance, discounted services with other providers), wide ranging shifts to choose from, solid training and provide tuition reimbursement. The large company offers a good mix of entry to mid career opportunities to move around.

    Cons

    Employees are treated like a number, unrealistic expectations, policies that do not protect employees, Change is constant and often at the detriment of employees. It is extremely difficult to move up in the company past a certain point because they hire so much externally at the director level and above which is sad since so many of those people were part of why other companies failed.


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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