There are newer employer reviews for Comcast

 

A great place to build a career!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in Philadelphia, PA
Current Employee - Manager in Philadelphia, PA

I have been working at Comcast full-time (more than 5 years)

Pros

1) Benefits (who can argue with free cable!)
2) Work-life balance
3) Constantly working on new products and services.

Cons

Being such a big company makes having standard processes very difficult, especially given the history of how the company grew over time through acquisitions.
Need to do a better job with customer service.

Advice to ManagementAdvice

Spend the money on standardizing major systems (e.g., billers) to enable all areas to follow similar processes.

Recommends
Positive Outlook
Approves of CEO

2170 Other Employee Reviews for Comcast (View Most Recent)

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  1. 1 person found this helpful  

    Dont ever work here, it is horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Morgan Hill, CA
    Former Employee - Customer Service Representative in Morgan Hill, CA

    I worked at Comcast full-time (less than an year)

    Pros

    Compensation, the base plus commission aint bad
    Free Cable
    Your own cubicle
    Diverse

    Cons

    Everything ELSE, they work you like a lab rat!

    Advice to ManagementAdvice

    Quit and do something more constructive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    You Better Sell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Portland, OR
    Current Employee - Sales Consultant in Portland, OR

    I have been working at Comcast full-time (more than 3 years)

    Pros

    Great benefits including cable tv, internet, home phone and home security. Good health, dental, vision and retirement benefits

    Cons

    Cut in hourly supposedly made up for increase in commission. Unlikely to hit goals stuck behind a counter doing billing and customer service. Very difficult to move up.

    Advice to ManagementAdvice

    If we are to be a sales team, provide a decent call center that is not outsourced to handle billing and escalated issues. The fall out that hits the cable stores sucks up sales time.

    Recommends
    Neutral Outlook
    Approves of CEO
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