Comcast

www.comcast.com
Employer Engaged
There are newer employer reviews for Comcast

2 people found this helpful  

Flexible Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Comcast

Pros

You're really running your own business.

Cons

Too much change, you have to come up with creative ways to sell all if the time, and they fire you if you can't hit your numbers.

Advice to ManagementAdvice

Upper management was good

2513 Other Employee Reviews for Comcast (View Most Recent)

Sort: Rating Date
  1.  

    Comcast is a Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Comcast full-time (more than 8 years)

    Pros

    Comcast cares about it's employees.

    Cons

    Need to support telecommuting more.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 7 people found this helpful  

    Direct Sales position is getting more challenging and less rewarding!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales Representative (Door to Door Sales) in Rohnert Park, CA
    Current Employee - Direct Sales Representative (Door to Door Sales) in Rohnert Park, CA

    I have been working at Comcast full-time (more than 8 years)

    Pros

    Receiving free TV and Internet services is a great benefit. Mileage reimbursement plan works well. Plenty of Holiday, Flex Day, Vacation time and Float days off. Good benefits plan, although a few years ago, senior management did reduce the 401K match from 6% to 4.5% and they also discontinued the stock option plan in our dept. That was a big morale downer for the entire sales team.

    Cons

    1st level supervisors do the best they can, however senior management is so fixated on delivering stronger and stronger sales numbers that the job is nearly impossible to do if you truly want a satisfying work~life balance. Very poor customer service combined with many inept or lazy co-workers and even worse third-party vendors makes a tough job more difficult. Sales goals are unrealistic and the iCoMP system of reviewing/managing sales claims and pay verification is burdensome and time-consuming. It seems that the Sales Dept supervisors are spending most of their time filing reports and creating spreadsheets than actually doing what a sales supervisor is supposed to do - namely, to reduce/remove sales obstacles so the sales staff can get out to do what they do best.

    It's tough enough to sell home phone and even TV service in the current tough economy where most folks just want fast Internet and. Netflix account, now I have to sell home security services! I understand that I work in an ever-changing sales environment but it seems that every year I stay at Comcast the workload gets bigger and my pay gets smaller.

    The "good old days" are long gone, my friends.

    Advice to ManagementAdvice

    It seems that upper management hasn't learned how to gain valuable information from actually talking to their employees; it's all about the accumulation and sifting of data.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Comcast

Work at Comcast? Share Your Experiences

Comcast

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.