There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

Great company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Philadelphia, PA
Current Employee - Director in Philadelphia, PA
Recommends
Positive Outlook
Approves of CEO

I have been working at Comcast full-time (More than 5 years)

Pros

Types of products and services to work on, stock appreciation

Cons

Large organization and working on streamlining timelines to deploy new products and services

Advice to Management

Enhanced coordination with Divisions, regions and markets

Other Employee Reviews for Comcast

  1. Helpful (1)

    25 years of dedicated service with Comcast.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Services in Denver, CO
    Former Employee - Account Services in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 10 years)

    Pros

    Great Benefits, Opportunity for advancement, Cross training availability

    Cons

    Large corporations tend to lose that personal touch for their employees and customers. It becomes sell, sell, sell, and the Customer First aspect goes down the drain. I lost my job 4 years ago and applied for several other jobs in the company, and never got an interview, after being a dedicated employee, hard worker and cared about the company and employees.

    Advice to Management

    Listen to what employees have to say.


  2. Helpful (2)

    A company which doesn't particularly care how disruptive to one's life a constant on-call can be...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Headend Technician in Sterling Heights, MI
    Former Employee - Headend Technician in Sterling Heights, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 10 years)

    Pros

    Work was not particularly demanding all the time. We did not necessarily need to report to the same office as we had more than 70 technical sites to which we could report depending on our work needs. This drive and change of scenery made work life more interesting and less tedious. Pay was reasonable relative to the technical skills needed for the work.

    Cons

    Long hours accommodating last minute nightly work schedules after having worked a full day shift and on-call responsibilities are very disruptive to home life. Frequent weekly night shifts are par for this type of work, where service disruption to customers is likely possible.

    Advice to Management

    No matter how conscientious and ethical one is about their work behavior, it never seems to transfer into a customer's perception working at Comcast. In spite of the very hard work done by its employees, Comcast has one of the worst customer service records year after year. Management establishes barriers to prevent employees from providing the customer what they want and were promised.


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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