2089 Employee Reviews (View Most Recent)

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2 people found this helpful  

I love this company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Comm Tech III  in  Jacksonville, FL
Current Employee - Comm Tech III in Jacksonville, FL

I have been working at Comcast full-time for more than 3 years

Pros

Tuition Reimbursement, Health Insurance, Quarterly Bonus

Cons

I don't have any complaints

Advice to ManagementAdvice

None

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Comcast

  1. 1 person found this helpful  

    Enterprise Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Account Executive
    Former Employee - Enterprise Account Executive

    I worked at Comcast full-time for more than a year

    Pros

    Excellent Benefits with great time off. Good work life balance, people are friendly. Pretty good incentives if you perform.

    Cons

    Micro Managed, fiber is not in all areas, cannot sell across regions. More concerned about how many widgets are in Salesforce then actual productivity. People get placed on improvement plans too easily. This is a 1 year job.

    Advice to ManagementAdvice

    If you want to sell fiber, spend the capitol to compete.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    customer account executive - billing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Comcast full-time for less than a year

    Pros

    Great pay and benefits. You can really learn a lot from the company business wise if you look outside of the box. Great place to start if you are interested in becoming a better sales person because regardless of your position, you will be selling something for comcast. You recieve support from management easily.

    Cons

    Dealing with billing concerns is never going to be an easy job to tackle but Comcast makes it even more difficult with the setups they have in place. The metrics and goals you have to follow completely contradict each other. Customer Service is difficult to deliver at times with some of the options we have to give the customers being so limited. Customers do not make it any easier, you will talk to the most disrespectful and disgusting people so you have to have patience. You must sell so if you are not into selling to someone after they've just complained there bill has increased, do not bother applying.

    Advice to ManagementAdvice

    You pay decent which keeps your employees slightly pacified but the metrics should be re-evaluated because different calls cause for certain metrics to be impacted negatively.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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