Comcast

  www.comcast.com
  www.comcast.com
There are newer employer reviews for Comcast

 

good company to work for

Current Employee - Customer Account Executive in Voorhees, NJ
Current Employee - Customer Account Executive in Voorhees, NJ

I have been working at Comcast full-time (more than an year)

Pros

good product good company k

Cons

dont ever go out on temp disability

Recommends
Positive Outlook
Approves of CEO

2335 Other Employee Reviews for Comcast (View Most Recent)

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  1.  

    Working in an inbound call center assisting customers with account inquires and repair over the phone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing and Repair Customer Service Representative in Richmond, VA
    Former Employee - Billing and Repair Customer Service Representative in Richmond, VA

    I worked at Comcast full-time (more than 5 years)

    Pros

    Great benefits and resources and tools to complete the job and do a job well done

    Cons

    Company moved up north Richmond, VA call center closed

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tinley Park, IL
    Former Employee - Customer Service Representative in Tinley Park, IL

    I worked at Comcast full-time

    Pros

    Free cable, health benefits, and promise of a retirement plan (if you make it that far).

    Cons

    Dead end job. High rollover. Governed by low end management that is recruited by people that skate past solving customer problems and focus only the negatives. Basically if do everything right it counts for almost nothing but you get assigned blame for customer surveys that reflect customer dislike of company policies but any negative feedback is blamed on the agent.

    Advice to ManagementAdvice

    Eventually you will burn through all the people that have any passing interest in working for you, then what? Offshoring hasn't worked too good either. Quit trying to force sales requirements to people in customer support and billing. Customers are offended and mistrust you even more because of this sleazy practice.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Comcast

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