There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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Great company with excellent leadership

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Director in Philadelphia, PA
Current Employee - Senior Director in Philadelphia, PA
Recommends
Positive Outlook
Approves of CEO

I have been working at Comcast full-time (More than 3 years)

Pros

Fast-paced, industry-leader, exciting to be a part of!

Cons

Limited career path for those in the later part of their careers

Advice to Management

Not every employee works in customer care, don't treat us all the same.

Other Employee Reviews for Comcast

  1. Fun Yet Busy Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Manassas, VA
    Former Employee - Tech Support in Manassas, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    The benefits are good The co-workers I had are now great friends My immediate supervisors were very nice I felt like I had good job security

    Cons

    Sometimes hard to grow in a large corporate environment Sometimes have to sacrifice personal time to get the job done Inefficient at times which is typical in a large organization

    Advice to Management

    Keep your employees #1 and you'll be fine.


  2. customer account executive - billing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Great pay and benefits. You can really learn a lot from the company business wise if you look outside of the box. Great place to start if you are interested in becoming a better sales person because regardless of your position, you will be selling something for comcast. You recieve support from management easily.

    Cons

    Dealing with billing concerns is never going to be an easy job to tackle but Comcast makes it even more difficult with the setups they have in place. The metrics and goals you have to follow completely contradict each other. Customer Service is difficult to deliver at times with some of the options we have to give the customers being so limited. Customers do not make it any easier, you will talk to the most disrespectful and disgusting people so you have to have patience. You must sell so if you are not into selling to someone after they've just complained there bill has increased, do not bother applying.

    Advice to Management

    You pay decent which keeps your employees slightly pacified but the metrics should be re-evaluated because different calls cause for certain metrics to be impacted negatively.


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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