Comcast

  www.comcast.com
  www.comcast.com
There are newer employer reviews for Comcast

 

Great company with excellent leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Director in Philadelphia, PA
Current Employee - Senior Director in Philadelphia, PA

I have been working at Comcast full-time (more than 3 years)

Pros

Fast-paced, industry-leader, exciting to be a part of!

Cons

Limited career path for those in the later part of their careers

Advice to ManagementAdvice

Not every employee works in customer care, don't treat us all the same.

Recommends
Positive Outlook
Approves of CEO

2338 Other Employee Reviews for Comcast (View Most Recent)

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  1.  

    Fun Yet Busy Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support in Manassas, VA
    Former Employee - Tech Support in Manassas, VA

    I worked at Comcast full-time (more than an year)

    Pros

    The benefits are good
    The co-workers I had are now great friends
    My immediate supervisors were very nice
    I felt like I had good job security

    Cons

    Sometimes hard to grow in a large corporate environment
    Sometimes have to sacrifice personal time to get the job done
    Inefficient at times which is typical in a large organization

    Advice to ManagementAdvice

    Keep your employees #1 and you'll be fine.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    customer account executive - billing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Comcast full-time (less than an year)

    Pros

    Great pay and benefits. You can really learn a lot from the company business wise if you look outside of the box. Great place to start if you are interested in becoming a better sales person because regardless of your position, you will be selling something for comcast. You recieve support from management easily.

    Cons

    Dealing with billing concerns is never going to be an easy job to tackle but Comcast makes it even more difficult with the setups they have in place. The metrics and goals you have to follow completely contradict each other. Customer Service is difficult to deliver at times with some of the options we have to give the customers being so limited. Customers do not make it any easier, you will talk to the most disrespectful and disgusting people so you have to have patience. You must sell so if you are not into selling to someone after they've just complained there bill has increased, do not bother applying.

    Advice to ManagementAdvice

    You pay decent which keeps your employees slightly pacified but the metrics should be re-evaluated because different calls cause for certain metrics to be impacted negatively.

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Comcast

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