Comcast

www.comcast.com
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I have worked at Comcast for 9 years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Manager in Manchester, NH
Current Employee - Sales Manager in Manchester, NH

I have been working at Comcast full-time (more than 8 years)

Pros

Plenty of leadership training
As long as you can navigate the political culture of a large corporation there is lots of opportunity to grow

Cons

Tools are outdated
Processes are cumbersome
Reporting is not timely

Recommends
Positive Outlook
Approves of CEO

2537 Other Employee Reviews for Comcast (View Most Recent)

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  1.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer III in Denver, CO
    Current Employee - Engineer III in Denver, CO

    I have been working at Comcast full-time (more than 5 years)

    Pros

    Great work, depends on which team you are in though; valued and respected if you work well, lot of innovation happens; One of the leaders in video voice and now even data networks

    Cons

    Lesser salaries, just like any other company it takes time to reach the top within the company

    Advice to ManagementAdvice

    None. I am satisfied

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tinley Park, IL
    Former Employee - Customer Service Representative in Tinley Park, IL

    I worked at Comcast full-time

    Pros

    Free cable, health benefits, and promise of a retirement plan (if you make it that far).

    Cons

    Dead end job. High rollover. Governed by low end management that is recruited by people that skate past solving customer problems and focus only the negatives. Basically if do everything right it counts for almost nothing but you get assigned blame for customer surveys that reflect customer dislike of company policies but any negative feedback is blamed on the agent.

    Advice to ManagementAdvice

    Eventually you will burn through all the people that have any passing interest in working for you, then what? Offshoring hasn't worked too good either. Quit trying to force sales requirements to people in customer support and billing. Customers are offended and mistrust you even more because of this sleazy practice.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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